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Connect™

Unify Epicor P21 & Magento: Seamless ERP-eCommerce Integration

Automate Order-to-Cash, Inventory, and Customer Data with an AI-Powered iPaaS for Unmatched Efficiency and Growth.

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The Challenge

The Disconnect: Why Manual Epicor P21 & Magento Operations Fail

Without a robust integration, Epicor P21 and Magento operate as isolated silos, creating significant operational bottlenecks, data inconsistencies, and a poor customer experience. This manual 'swivel-chair' integration strategy is unsustainable and costly.

  • Delayed order fulfillment due to manual data entry from Magento to P21.
  • Inaccurate inventory levels leading to overselling or stockouts on Magento.
  • Disjointed customer data across systems, hindering a 360-degree view.
  • Time-consuming reconciliation of sales, invoices, and payments.
  • Slow product catalog updates across eCommerce and ERP.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Epicor P21 & Magento Integration with iPaaS

Our AI-powered iPaaS provides a comprehensive, low-code solution to seamlessly connect Epicor P21 and Magento. It orchestrates real-time, event-driven data flows, ensuring your eCommerce and ERP systems operate as a single, intelligent entity. From order capture to financial reconciliation, every critical process is automated, secure, and optimized for peak performance.

  • Real-time, bi-directional data synchronization
  • Pre-built connectors for Epicor P21 and Magento
  • Visual drag-and-drop workflow builder
  • AI-assisted data mapping and transformation
  • Robust error handling and monitoring dashboards
Implementation Timeline

Go live with Epicor P21 + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time, bi-directional data synchronization
  • Pre-built connectors for Epicor P21 and Magento
  • Visual drag-and-drop workflow builder
  • AI-assisted data mapping and transformation
  • Robust error handling and monitoring dashboards

Deep Dive: Epicor P21 & Magento Integration Architecture

Our integration solution leverages a modern iPaaS as the central orchestration layer, connecting Epicor P21 and Magento through their respective APIs. This architecture prioritizes real-time, event-driven data flow, robust error handling, and scalable performance to ensure seamless operations.

Data Flow Steps

API Connectivity: Establish secure, authenticated connections to Epicor P21 (OAuth 2.0/API Keys) and Magento (OAuth 1.0a/Bearer Tokens) APIs.

Event Listeners: Configure webhooks in Magento for key events (new order, product update, customer registration) and utilize P21's eventing capabilities or CDC for changes.

Data Transformation: The iPaaS's visual mapping engine transforms data between the distinct schemas of P21 and Magento, applying business logic and validation rules.

Workflow Orchestration: Design multi-step workflows (e.g., Order-to-Cash) that sequence API calls, handle conditional logic, and manage data flow directionality.

Error Handling & Monitoring: Implement centralized logging, automatic retries, dead-letter queues, and real-time alerts for proactive issue resolution.

Deployment & Governance: Utilize Dev-QA-Prod pipelines for controlled deployment, version control, and automated testing.

Data Touchpoints

Magento Order <-> Epicor P21 Sales Order
Magento Product <-> Epicor P21 Inventory Item
Magento Customer <-> Epicor P21 Customer
Magento Shipment <-> Epicor P21 Shipment
Magento Invoice <-> Epicor P21 AR Invoice

"Magento (Event Trigger: New Order) -> iPaaS (Webhook Listener, Data Transform, Validate) -> Epicor P21 (Create Sales Order, Update Inventory) -> iPaaS (Capture P21 Shipment) -> Magento (Update Order Status, Add Tracking) -> Customer (Notification)"

Pricing

Simple, transparent pricing for Epicor P21 + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor P21

Integrating Epicor P21 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities: Mapping Epicor P21 and Magento Data

Effective integration hinges on precise mapping of core business entities. Our iPaaS provides a visual canvas and AI assistance to map fields, handle transformations, and ensure data integrity between Epicor P21 and Magento. Below are key entities and their mapping considerations.

Customer

Represents a business or individual that purchases goods or services. Central to sales, invoicing, and relationship management.

Epicor P21 Fields

CustomerID Name Address1 City State Zip Phone Email TaxID TermsCode CreditLimit SalesRepID

Magento Fields

id email firstname lastname group_id addresses[] created_at

Mapping Notes

Map Magento's `email` to P21's `Email` for unique identification. Combine `firstname` and `lastname` for P21 `Name` or map separately. P21's `TermsCode` and `CreditLimit` are critical financial attributes; ensure Magento customer groups can reflect these or inform P21. Addresses require careful field-by-field mapping.

Next Steps

See Epicor P21 + Magento integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Fulfillment Automation

When a customer places an order on your Magento store, the integration automatically creates a corresponding sales order in Epicor P21 for fulfillment, allocates inventory, and updates order status back to Magento.

Integration Steps:

  1. 0 Customer places order on Magento (event trigger).
  2. 1 iPaaS captures Magento order details via webhook.
  3. 2 iPaaS maps Magento 'Order' entity to P21 'Sales Order' entity, applying business rules (e.g., customer credit check, pricing validation).
  4. 3 P21 Sales Order is created, allocating inventory.
  5. 4 Shipment details (tracking number, carrier) from P21 are pushed back to Magento.
  6. 5 Magento order status is updated, and customer is notified.

Business Outcome

Accelerated order processing, real-time order status for customers, reduced manual data entry and errors, faster cash conversion.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Processing
Automate the flow of Magento orders directly into Epicor P21, drastically reducing manual entry and speeding up fulfillment cycles.
Real-time Inventory Accuracy
Synchronize inventory levels between Epicor P21 and Magento instantly, preventing overselling and ensuring customers see accurate stock availability.
Unified Customer Data (Customer 360)
Maintain a consistent, 360-degree view of your customers across eCommerce and ERP, enhancing personalization and service.
Streamlined Financial Reconciliation
Automate the posting of Magento sales data and payments to Epicor P21's General Ledger, simplifying accounting and accelerating month-end close.
Reduced Operational Costs
Eliminate manual data entry, reduce errors, and optimize staff time, leading to significant cost savings across your operations.
Faster Time-to-Market for Products
Automate the synchronization of new product data and updates from P21 to Magento, ensuring your online catalog is always current.
Enhanced Data Quality & Compliance
Ensure data integrity with robust validation rules, AI-driven anomaly detection, and secure data handling, supporting compliance.
✨

Accelerated Order Processing

80% Reduction in manual order entry time

📋 What You Get

Automate the flow of Magento orders directly into Epicor P21, drastically reducing manual entry and speeding up fulfillment cycles.

💼 Business Impact

This benefit directly contributes to 80% improvement in Reduction in manual order entry time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor P21 + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/customers Synchronize customer records (create new, update existing, query details) between P21 and Magento.
GET, POST, PUT /api/v1/salesorders Create sales orders in P21 from Magento, update order status, retrieve order details for fulfillment.
GET, PUT /api/v1/inventory Query real-time stock levels, update inventory quantities (e.g., from WMS or adjustments), and manage availability for Magento.
GET, POST, PUT /api/v1/products Manage product master data (create new items, update attributes, retrieve product details) for Magento catalog sync.
GET, POST /api/v1/invoices Create Accounts Receivable invoices in P21 from Magento order invoices.
GET, POST /api/v1/shipments Record shipment details from P21 and push tracking information to Magento.
POST /api/v1/gltransactions Post general ledger transactions for financial integration and reporting (e.g., payment settlements).

⚡ Transformation Logic

  • Data Type Conversion: (e.g., string to decimal, date format conversions).
  • Field Concatenation/Splitting: (e.g., combining first/last name, splitting address lines).
  • Lookup & Cross-Referencing: (e.g., mapping Magento payment methods to P21 GL accounts, SKU to PartNum).
  • Conditional Logic: (e.g., apply different pricing rules based on customer group, hold orders based on fraud score).
  • Default Value Assignment: (e.g., setting default P21 warehouse for Magento orders).
  • Tax & Shipping Calculation Adjustments: Ensuring consistency across systems.

🛡️ Error Handling

  • Invalid data format from Magento for P21 API.
  • P21 API rate limit exceeded during peak hours.
  • Network connectivity issues between iPaaS and either system.
  • Business logic validation failure (e.g., customer credit limit exceeded).
  • Duplicate record creation attempts.
Pricing

Simple, transparent pricing for Epicor P21 + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor P21 with Magento?
The optimal approach is to leverage a modern iPaaS (Integration Platform as a Service). It provides pre-built connectors, robust mapping engines, and orchestration capabilities for real-time, event-driven synchronization of orders, inventory, products, and customer data between Epicor P21 and Magento, ensuring data consistency and reducing manual effort.

Workflow Automation FAQs

▸ Can I automate complex workflows involving Epicor P21 and Magento without writing custom code?
Absolutely. Modern iPaaS platforms offer low-code/no-code tools that empower business analysts and power users to design, build, and deploy complex workflows involving both Epicor P21 and Magento. This significantly reduces development time and IT dependency for common automations like order processing, inventory updates, and customer onboarding.

AI Capabilities FAQs

▸ How does AI enhance Epicor P21 and Magento integrations?
AI can augment these integrations with intelligent capabilities such as automated anomaly detection in transaction data, AI-assisted data mapping suggestions for new fields, predictive exception handling, and intelligent routing of workflows. This reduces manual intervention, improves data quality, and provides proactive operational insights, especially crucial for high-volume eCommerce transactions.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Epicor P21 and Magento?
Common challenges include dealing with diverse API structures (REST, GraphQL, legacy), ensuring real-time data consistency across systems, managing complex data transformations, handling API rate limits, and implementing robust error handling and reconciliation processes. A specialized iPaaS is designed to address these complexities effectively.

Security FAQs

▸ How do I ensure data security during Epicor P21 and Magento integrations?
Prioritize using secure authentication methods (OAuth 2.0 for P21, OAuth 1.0a/token-based for Magento), enforce data encryption in transit (TLS 1.2+) and at rest, implement granular role-based access control for API users, and utilize secure credential management within the iPaaS. Adhere to PCI DSS for any payment-related data and leverage data masking for sensitive information.

Inventory Management FAQs

▸ Is it possible to synchronize inventory levels between Epicor P21 and Magento in real-time?
Yes, an iPaaS can facilitate real-time, bi-directional inventory synchronization between Epicor P21 and Magento. This prevents overselling, ensures accurate stock visibility for customers on your Magento storefront, and optimizes inventory management across your entire operation by reflecting P21's authoritative stock levels instantly.

Governance FAQs

▸ What kind of governance is needed for Epicor P21 and Magento integrations?
Effective governance includes establishing a clear integration strategy, defining data ownership, implementing a Dev-QA-Prod environment promotion process, version control for integration flows, comprehensive monitoring, and regular auditing of integration performance and security. This ensures reliability, scalability, and compliance.

IT Efficiency FAQs

▸ How does an iPaaS reduce the IT burden of managing Epicor P21 and Magento integrations?
An iPaaS reduces IT burden by abstracting API complexities, providing a centralized platform for managing all integrations, offering low-code tools for business users, and standardizing error handling and monitoring. This minimizes custom coding, lowers maintenance costs, and frees IT resources for strategic projects.
Implementation Timeline

Go live with Epicor P21 + Magento in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and Magento, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + Magento deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor P21 + Magento.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor P21 + Magento integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo