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Connect™

Unify Your Business: Epicor P21 & WordPress Integration

Seamlessly connect your ERP powerhouse with your digital storefront. Automate workflows, sync data in real-time, and drive efficiency with a modern iPaaS.

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The Challenge

The Disconnect: Why Epicor P21 and WordPress Need to Talk

Operating Epicor P21 and WordPress as isolated systems creates significant operational hurdles, leading to inefficiencies, data discrepancies, and a fragmented customer experience.

  • Manual data entry for online orders into Epicor P21 is time-consuming and error-prone.
  • Out-of-sync inventory levels lead to overselling, backorders, and dissatisfied customers.
  • Customer information is scattered across WordPress/WooCommerce and P21, preventing a holistic view.
  • Product updates (pricing, descriptions) require dual maintenance, delaying time-to-market.
  • Lack of real-time visibility into sales, inventory, and customer activity hampers strategic decision-making.
Integration Diagram
Solution Illustration
The Solution

The Integrated Solution: Connecting Epicor P21 and WordPress with iPaaS

Our iPaaS-driven solution provides a powerful, scalable, and secure bridge between Epicor P21 and WordPress, transforming your operations from disjointed to perfectly synchronized. Achieve true digital transformation with automated workflows and real-time data flow.

  • Pre-built Connectors for Epicor P21 and WordPress/WooCommerce
  • Drag-and-Drop Workflow Builder
  • Visual Data Mapping & Transformation Engine
  • Real-time Event-Driven Architecture
  • Centralized Monitoring & Error Handling
Implementation Timeline

Go live with Epicor P21 + WordPress in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and WordPress, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + WordPress deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors for Epicor P21 and WordPress/WooCommerce
  • Drag-and-Drop Workflow Builder
  • Visual Data Mapping & Transformation Engine
  • Real-time Event-Driven Architecture
  • Centralized Monitoring & Error Handling
  • AI-Powered Mapping & Anomaly Detection
  • Robust Security & Compliance Features

Epicor P21 to WordPress Integration: Technical Overview

This integration leverages a robust iPaaS to orchestrate data flow between Epicor P21's enterprise-grade APIs and WordPress's flexible REST API, ensuring secure, scalable, and real-time synchronization of critical business data.

Data Flow Steps

**Authentication & Connection:** Securely establish connections to Epicor P21 using OAuth 2.0/API keys and WordPress/WooCommerce via API keys/Basic Auth.

**Event Listener/Polling:** Configure iPaaS to listen for events (webhooks) from WordPress (e.g., new order) or poll P21 APIs for changes (e.g., inventory updates).

**Data Extraction:** Extract relevant data entities from the source system (e.g., `Sales Order` from WordPress, `Inventory Item` from P21).

**Data Transformation:** Apply business rules and mapping logic to transform source data into the target system's schema. This includes field-level mapping, data type conversions, and enrichment.

**Data Validation:** Pre-validate data against target system rules and schemas before sending, preventing errors and ensuring data integrity.

**Data Ingestion:** Use the target system's APIs (e.g., P21 `/api/v1/salesorders`, WordPress `/wp-json/wc/v3/products`) to create or update records.

**Error Handling & Monitoring:** Implement robust error handling (retries, dead-letter queues, alerts) and continuous monitoring of integration flows.

Data Touchpoints

WordPress/WooCommerce: Orders, Products, Customers, Users, Shipping Methods.
Epicor P21: Sales Orders, Inventory Items, Customers, Shipments, Invoices, General Ledger Entries, Price Lists.

"WordPress/WooCommerce (Event/API) <-> iPaaS (Connect, Transform, Orchestrate, Monitor) <-> Epicor P21 (API)"

Pricing

Simple, transparent pricing for Epicor P21 + WordPress.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor P21

Integrating Epicor P21 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mappings

Precise data mapping is crucial for successful integration. Our iPaaS provides a visual canvas and AI assistance to accurately map and transform key entities between Epicor P21 and WordPress/WooCommerce.

Customer

Represents a business or individual that purchases goods or services. Central to sales, invoicing, and relationship management.

Epicor P21 Fields

{ "field": "CustomerID", "type": "string", "notes": "Primary unique identifier" } { "field": "Name", "type": "string" } { "field": "Address1", "type": "string" } { "field": "City", "type": "string" } { "field": "State", "type": "string" } { "field": "Zip", "type": "string" } { "field": "Phone", "type": "string" } { "field": "Email", "type": "string" } { "field": "TaxID", "type": "string", "notes": "For B2B customers" } { "field": "TermsCode", "type": "string", "notes": "Payment terms" } { "field": "CreditLimit", "type": "decimal" }

WordPress Fields

{ "field": "id", "type": "integer", "notes": "WooCommerce Customer ID" } { "field": "email", "type": "string" } { "field": "first_name", "type": "string" } { "field": "last_name", "type": "string" } { "field": "billing.first_name", "type": "string" } { "field": "billing.last_name", "type": "string" } { "field": "billing.address_1", "type": "string" } { "field": "billing.city", "type": "string" } { "field": "billing.state", "type": "string" } { "field": "billing.postcode", "type": "string" } { "field": "billing.phone", "type": "string" }

Mapping Notes

Typically, `CustomerID` in P21 is mapped to a custom field in WordPress/WooCommerce or established during initial sync. WooCommerce `billing` address fields map directly to P21 customer address. Email is a common identifier for deduplication. P21-specific fields like `TermsCode` and `CreditLimit` are generally not synced back to WordPress directly but can inform CRM or other systems.

Next Steps

See Epicor P21 + WordPress integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to Cash Automation

Automate the entire lifecycle of an online sales order from creation in WordPress/WooCommerce to fulfillment and financial posting in Epicor P21, ensuring real-time data synchronization and reducing manual touchpoints.

Integration Steps:

  1. 0 Customer places order on WordPress/WooCommerce.
  2. 1 iPaaS captures new order via webhook.
  3. 2 Order data is mapped and validated for Epicor P21 `Sales Order` fields.
  4. 3 iPaaS creates `Sales Order` in P21, triggering inventory allocation.
  5. 4 P21 processes order, generates `Shipment` upon fulfillment.
  6. 5 iPaaS updates WordPress/WooCommerce order status and `TrackingNum`.
  7. 6 P21 `Invoice` is generated and recorded, completing the cycle.

Business Outcome

Accelerated order processing, reduced manual data entry, improved order accuracy, faster cash conversion, enhanced customer satisfaction.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Eliminate manual data entry and streamline workflows, freeing up staff for high-value tasks.
Enhance Data Accuracy
Ensure consistent and reliable data across Epicor P21 and WordPress, minimizing errors and rework.
Accelerate Order Fulfillment
Automate order processing from WordPress to P21, leading to faster shipping and happier customers.
Optimize Inventory Management
Achieve real-time inventory visibility, preventing overselling and optimizing stock levels.
Improve Customer Experience
Provide customers with accurate product availability and order status, building trust and loyalty.
Gain Real-time Insights
Access up-to-date sales, inventory, and customer data for informed decision-making.
Reduce IT Burden & Costs
Leverage low-code tools to empower business users and minimize reliance on custom coding and IT resources.
✨

Boost Operational Efficiency

70% Reduction in Manual Data Entry

📋 What You Get

Eliminate manual data entry and streamline workflows, freeing up staff for high-value tasks.

💼 Business Impact

This benefit directly contributes to 70% Reduction improvement in in Manual Data Entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor P21 + WordPress in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and WordPress, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + WordPress deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/customers Manage customer records.
GET, POST, PUT /api/v1/salesorders Create and update sales orders.
GET, PUT /api/v1/inventory Query and update stock levels.
GET, POST, PUT /api/v1/products Manage product master data.
GET, POST /api/v1/invoices Create AP invoices, retrieve AR invoices.
GET, POST /api/v1/shipments Record and retrieve shipment details.
POST /api/v1/gltransactions Post general ledger entries.

⚡ Transformation Logic

  • **Field Mapping:** Direct 1:1, 1:Many, Many:1, and conditional mappings.
  • **Data Type Conversion:** String to numeric, date format conversions.
  • **Lookup Tables:** Mapping system-specific codes (e.g., `ShipViaCode` to WordPress shipping method ID).
  • **Concatenation/Splitting:** Combining first/last names, splitting addresses.
  • **Conditional Logic:** Applying different rules based on data values (e.g., 'If order total > X, then apply discount').
  • **Default Values:** Assigning default values for missing optional fields.

🛡️ Error Handling

  • Invalid `PartNum` in WordPress order not found in P21.
  • P21 API rate limit exceeded during large inventory sync.
  • Data type mismatch (e.g., text in a numeric P21 field).
  • WordPress webhook failure due to network issues.
  • Duplicate customer creation attempt in P21.
Pricing

Simple, transparent pricing for Epicor P21 + WordPress.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor P21 with WordPress/WooCommerce?
The best approach is to leverage a modern iPaaS platform. It provides pre-built connectors, robust mapping engines, and orchestration capabilities to handle real-time synchronization of orders, inventory, product data, and customer information, often using API-first and event-driven methods.

Technical FAQs

▸ Can I automate complex workflows involving Epicor P21 and WordPress without writing custom code?
Absolutely. Modern iPaaS platforms offer low-code/no-code tools that allow business analysts and power users to design, build, and deploy complex workflows. This significantly reduces development time and IT dependency for common automations like order processing, inventory updates, or customer onboarding.

AI FAQs

▸ How does AI enhance Epicor P21 and WordPress integrations?
AI can augment integrations by providing intelligent capabilities such as automated anomaly detection in transaction data, AI-assisted data mapping suggestions for new fields, predictive exception handling, and intelligent routing of workflows. This reduces manual intervention, improves data quality, and provides proactive operational insights.

Challenges FAQs

▸ What are the common challenges when integrating Epicor P21 with WordPress?
Common challenges include dealing with diverse API structures, ensuring real-time data consistency across systems, managing complex data transformations (especially for rich product content and pricing), handling API rate limits, and implementing robust error handling and reconciliation processes. A specialized iPaaS is designed to address these complexities.

Security FAQs

▸ How do I ensure data security during Epicor P21 and WordPress integrations?
Prioritize using secure authentication methods (OAuth 2.0), enforce data encryption in transit (TLS 1.2+) and at rest, implement granular role-based access control for API users, and utilize secure credential management. Your iPaaS should also comply with industry security standards and offer data masking capabilities for sensitive information.

Inventory FAQs

▸ Is it possible to synchronize inventory levels between Epicor P21 and multiple WordPress/WooCommerce sites in real-time?
Yes, an iPaaS can facilitate real-time, bi-directional inventory synchronization between Epicor P21 and multiple sales channels, including several WordPress/WooCommerce sites. This prevents overselling, ensures accurate stock visibility for customers, and optimizes inventory management across your entire operation.

Governance FAQs

▸ What kind of governance is needed for Epicor P21 and WordPress integrations?
Effective governance includes establishing a clear integration strategy, defining data ownership, implementing a Dev-QA-Prod environment promotion process, version control for integration flows, comprehensive monitoring, and regular auditing of integration performance and security. This ensures reliability, scalability, and compliance.

Analytics FAQs

▸ Can I use Epicor P21 and WordPress data for advanced analytics and reporting in external BI tools?
Yes, an iPaaS can extract and transform data from both Epicor P21's various modules and WordPress/WooCommerce, then push it to data warehouses or data lakes. From there, external BI tools (e.g., Power BI, Tableau) can access harmonized, clean data for advanced analytics, dashboards, and reporting, providing deeper business insights.
Next Steps

See Epicor P21 + WordPress integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor P21 + WordPress in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor P21 and WordPress, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor P21 + WordPress deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor P21 + WordPress.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor P21 + WordPress integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo