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Infor M3 & Amazon Seller + Central | ERP eCommerce Sync Integration

Clarity Connect™ integrates Infor M3 & Amazon Seller with Central | ERP eCommerce Sync, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Infor M3 & Amazon Seller and Central | ERP eCommerce Sync through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Infor M3 & Amazon Seller and Central | ERP eCommerce Sync.

  • Map custom fields from Infor M3 `Sales Order` (OIS100) or `Product / Item` (MMS200) to Amazon `Order` attributes or product `Listing` fields.
  • Create custom fields in M3 to store Amazon-specific identifiers or flags.
  • Extend Amazon `Order` fields to M3 `Sales Order` custom fields (e.g., Amazon Tax details).
Implementation Timeline

Go live with Infor M3 & Amazon Seller + Central | ERP eCommerce Sync in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor M3 & Amazon Seller and Central | ERP eCommerce Sync, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor M3 & Amazon Seller + Central | ERP eCommerce Sync deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Map custom fields from Infor M3 `Sales Order` (OIS100) or `Product / Item` (MMS200) to Amazon `Order` attributes or product `Listing` fields.
  • Create custom fields in M3 to store Amazon-specific identifiers or flags.
  • Extend Amazon `Order` fields to M3 `Sales Order` custom fields (e.g., Amazon Tax details).

Robust Integration Architecture

Our recommended architecture for Infor M3 and Amazon Seller Central integration centers around a modern iPaaS, ensuring scalability, security, and maintainability.

Data Flow Steps

Event-Driven Architecture: Utilize Infor ION BODs and Amazon SP-API webhooks for near real-time data synchronization, minimizing polling and maximizing efficiency.

Canonical Data Model: Define a standardized data model within the iPaaS for critical entities (Order, Product, Inventory) to ensure consistency across systems.

API-First Integration: Leverage robust RESTful APIs from both M3 (via Infor OS) and Amazon (SP-API) for reliable and scalable data exchange.

Centralized Error Handling: Implement a unified error handling and retry framework within the iPaaS for all integration flows.

Idempotent Operations: Design integration steps to ensure that repeated requests do not cause unintended side effects (e.g., duplicate orders).

Data Touchpoints

iPaaS (Integration Platform as a Service): Central orchestration engine, offering connectors, visual workflow designer, data mapping, and monitoring.
Infor M3 ERP: The source of truth for financial, inventory, and product master data.
Infor OS / ION: M3's middleware for event publishing (BODs) and API gateway for secure M3 API access.
Amazon Seller Central: The marketplace for orders, listings, and settlement reports, accessed via SP-API.
Amazon SP-API Webhooks: Real-time event notification system from Amazon.
Secure Credential Vault: Stores API keys and OAuth tokens securely.
Monitoring & Alerting System: Integrated within the iPaaS for proactive issue detection.

"The architecture features the iPaaS as the central hub. Infor M3 connects via Infor OS/ION and direct M3 APIs. Amazon Seller Central connects via SP-API, leveraging webhooks for event-driven communication. All data flows through the iPaaS for transformation, validation, and orchestration."

Pricing

Simple, transparent pricing for Infor M3 & Amazon Seller + Central | ERP eCommerce Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor M3 & Amazon Seller

Integrating Infor M3 & Amazon Seller fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order

Connecting Amazon customer purchases to Infor M3 sales orders.

Infor M3 & Amazon Seller Fields

[field, ORNO (Order Number)],[description, Unique M3 Sales Order ID] [field, CUNO (Customer Number)],[description, M3 Customer ID] [field, ORDT (Order Date)],[description, M3 Order creation date] [field, DLDT (Delivery Date)],[description, M3 Requested delivery date] [field, STAT (Status)],[description, M3 Order status (e.g., 20=Released, 90=Closed)] [field, SAAM (Sales Amount)],[description, Total sales amount in M3] [field, ITNO (Item Number)],[description, M3 Product ID for order lines] [field, ORQA (Order Quantity)],[description, M3 Ordered quantity per line] [field, SAPR (Sales Price)],[description, M3 Sales price per item]

Central | ERP eCommerce Sync Fields

[field, AmazonOrderId],[description, Unique Amazon order identifier] [field, PurchaseDate],[description, Date of order placement] [field, OrderStatus],[description, Amazon order status (e.g., Unshipped, Shipped, Canceled)] [field, BuyerInfo],[description, Buyer's name and anonymized email] [field, ShippingAddress],[description, Customer shipping address] [field, OrderTotal],[description, Total value of the order] [field, SellerSKU],[description, Seller's unique product identifier for order items] [field, QuantityOrdered],[description, Number of units ordered per item] [field, ItemPrice],[description, Price of the item excluding shipping/tax]

Mapping Notes

AmazonOrderId maps to M3 YREF (Your Reference) or a custom field for traceability. BuyerInfo and ShippingAddress map to M3 Customer (CRS610) fields. SellerSKU is critical for mapping to M3 ITNO (Item Number). Complex pricing components (promotions, shipping) require careful mapping to M3 sales order lines and potential GL entries.

Next Steps

See Infor M3 & Amazon Seller + Central | ERP eCommerce Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order-to-Cash from Amazon to Infor M3

Automatically capture new Amazon orders, validate them, and create Sales Orders in Infor M3 for fulfillment, ensuring real-time visibility and accelerating the order-to-cash cycle.

Integration Steps:

  1. 0 New Order event from Amazon SP-API webhook.
  2. 1 iPaaS captures order data, performs initial validation.
  3. 2 Transforms Amazon `Order` and `OrderItem` data to Infor M3 `Sales Order` (OIS100) and `Customer` (CRS610) formats.
  4. 3 Creates or updates `Customer` in M3 (if new).
  5. 4 Creates `Sales Order` (OIS100) in M3 using `OIS100MI/AddHead` and `OIS100MI/AddLine` endpoints.
  6. 5 M3 processes order, allocates inventory, and triggers fulfillment.
  7. 6 Shipping updates from M3 are sent back to Amazon via SP-API `Feeds API` for tracking.

Business Outcome

Reduced order processing time by 80%, eliminated manual data entry, improved order accuracy, faster revenue recognition.

Frequency

Real-time (event-driven)

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /m3/api-rest/execute/OIS100MI/AddHead Create Sales Order Header in M3 (e.g., from Amazon Order).
POST /m3/api-rest/execute/OIS100MI/AddLine Add Sales Order Line to M3 (e.g., from Amazon OrderItems).
GET /m3/api-rest/execute/MMS200MI/GetItmBasic Retrieve basic Item Master data from M3 (e.g., for Amazon Product sync).
GET /m3/api-rest/execute/MMS080MI/LstItemBal List Item Balances/Inventory levels from M3 (e.g., for Amazon Inventory sync).
POST /m3/api-rest/execute/CRS610MI/Add Create Customer Master record in M3 (e.g., for new Amazon buyers).
POST /m3/api-rest/execute/GLS200MI/Add Post General Ledger Journal Entries into M3 (e.g., from Amazon Settlement Reports).

⚡ Transformation Logic

  • Map Amazon `SellerSKU` to M3 `ITNO` for product identification.
  • Convert Amazon `OrderStatus` values (e.g., 'Unshipped', 'Shipped') to M3 `STAT` codes (e.g., '20', '90').
  • Parse Amazon `ShippingAddress` into M3's structured address fields, including country codes and postal formats.
  • Aggregate Amazon `PaymentTransaction` types (e.g., 'Principal', 'Shipping', 'Tax', 'Commission') to specific M3 `ACCO` (GL Account) entries.
  • Calculate M3's `SAIL` (Available to Sell) from `ONHA` minus reserved quantities, then map to Amazon `QuantityAvailable`.

🛡️ Error Handling

  • Amazon API rate limits exceeded, leading to throttled requests.
  • Invalid data format from Amazon failing M3 validation rules (e.g., incorrect date format).
  • M3 API returning an error due to insufficient permissions or system unavailability.
  • SKU not found in M3 for an Amazon order item.
  • Duplicate order creation due to network latency and retry mechanisms without idempotency.
  • Discrepancies in inventory counts between M3 and Amazon requiring manual reconciliation.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What are the primary benefits of integrating Infor M3 with Amazon Seller Central?
The primary benefits include automated order-to-cash processes, real-time bi-directional inventory synchronization, streamlined financial reconciliation, efficient product catalog management, and reduced manual effort. This leads to increased operational efficiency, reduced errors, faster fulfillment, and improved decision-making.

Technical FAQs

▸ How does this integration handle real-time inventory synchronization?
Leveraging Infor ION for M3 events and Amazon SP-API webhooks, the integration establishes a near real-time, bi-directional flow. Any stock changes in M3 (sales, receipts) instantly update Amazon, and Amazon sales/FBA movements are reflected back in M3, preventing overselling and ensuring accurate stock levels.

Financial FAQs

▸ Can I automate the reconciliation of Amazon settlement reports in Infor M3?
Absolutely. The integration automates the download and parsing of complex Amazon settlement reports. It extracts individual transaction types (sales, fees, refunds), maps them to predefined Infor M3 General Ledger accounts, and posts journal entries, significantly reducing manual reconciliation time and improving financial accuracy.

Platform FAQs

▸ What role does an iPaaS play in this integration?
An iPaaS (Integration Platform as a Service) acts as the central orchestration layer. It provides pre-built connectors, a visual low-code/no-code interface for workflow design, robust data mapping and transformation capabilities, error handling, monitoring, and security. It eliminates point-to-point integrations and ensures scalable, resilient data flow.

AI FAQs

▸ How does AI enhance the Infor M3 and Amazon Seller Central integration?
AI augments the integration by providing intelligent data validation, suggesting optimal field mappings, detecting anomalies in orders or financial reports, and assisting with automated error resolution. It can also enrich product descriptions for Amazon listings and provide predictive insights for inventory and pricing.

Security FAQs

▸ What are the security considerations for integrating Infor M3 with Amazon Seller Central?
Security is paramount. The integration uses OAuth 2.0 for API authentication, TLS 1.2+ encryption for data in transit, and secure credential management. It adheres to least-privilege access, IP whitelisting, and compliance with data privacy regulations like GDPR and PCI DSS, especially for handling sensitive customer and financial data.

Product Management FAQs

▸ Is it possible to manage product listings and pricing on Amazon directly from Infor M3?
Yes, the integration enables automated product listing and pricing synchronization. Product master data (MMS200) and pricing from Infor M3 can be transformed and pushed to Amazon Seller Central via the SP-API `Feeds API`, ensuring consistent product information and dynamic pricing across your marketplace channels.

Customization FAQs

▸ How are custom fields and business rules handled in the integration?
The iPaaS offers extensive customization capabilities. You can map custom fields between M3 and Amazon, extend standard workflows with specific business logic using a rules engine, and define conditional transformations. The low-code/no-code environment allows for easy modification and testing of these customizations.
Pricing

Simple, transparent pricing for Infor M3 & Amazon Seller + Central | ERP eCommerce Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor M3 & Amazon Seller + Central | ERP eCommerce Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo