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Infor M3 & Cybersource: + ERP to Payment Automation Integration

Clarity Connect™ integrates Infor M3 & Cybersource: with ERP to Payment Automation, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Infor M3 & Cybersource: and ERP to Payment Automation through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Infor M3 & Cybersource: and ERP to Payment Automation.

  • Infor M3 custom fields (e.g., custom payment method codes, external transaction IDs on orders/invoices).
  • Cybersource `merchantDefinedData` fields for passing custom order/customer identifiers.
Implementation Timeline

Go live with Infor M3 & Cybersource: + ERP to Payment Automation in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor M3 & Cybersource: and ERP to Payment Automation, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor M3 & Cybersource: + ERP to Payment Automation deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Infor M3 custom fields (e.g., custom payment method codes, external transaction IDs on orders/invoices).
  • Cybersource `merchantDefinedData` fields for passing custom order/customer identifiers.

Integration Architecture & Patterns

The recommended architecture centralizes all Infor M3 and Cybersource integrations through a modern iPaaS, establishing a scalable, secure, and resilient data exchange ecosystem. This avoids point-to-point spaghetti integrations and provides a single pane of glass for management.

Data Flow Steps

Event-Driven Architecture: Leverage Infor ION and Cybersource webhooks for real-time updates.

API-First Integration: Utilize native REST APIs for both systems.

Canonical Data Model: Standardize data structures within the iPaaS for consistency.

Centralized iPaaS: Avoid point-to-point connections for scalability and maintainability.

Tokenization: For PCI DSS compliance with Cybersource.

Data Touchpoints

Integration Platform as a Service (iPaaS): Core orchestration engine.
Infor OS: M3's API Gateway, ION (Intelligent Open Network) for events, security management.
Cybersource API Gateway: For secure REST API access.
Webhooks: Cybersource outbound notifications to iPaaS.
Secure Credential Vault: For storing API keys and secrets.
Monitoring & Alerting System: Integrated into iPaaS for real-time health checks.

"A conceptual diagram would show: 'eCommerce/CRM' -> 'iPaaS' (central hub) -> 'Infor M3' and 'Cybersource'. iPaaS connects to Cybersource via REST APIs and Webhooks. iPaaS connects to Infor M3 via Infor OS (API Gateway, ION). Data flows bi-directionally where needed, with an emphasis on event-driven triggers."

Pricing

Simple, transparent pricing for Infor M3 & Cybersource: + ERP to Payment Automation.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor M3 & Cybersource:

Integrating Infor M3 & Cybersource: fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order / Sales Order

Represents a customer's purchase request, flowing from an eCommerce platform through Cybersource for payment and into Infor M3 for fulfillment and invoicing.

Infor M3 & Cybersource: Fields

ORNO (Order Number) CUNO (Customer Number) ORDT (Order Date) DLDT (Delivery Date) STAT (Status) SAAM (Sales Amount) Order Lines (ITNO, ORQT, ORPR)

ERP to Payment Automation Fields

orderId (merchantReferenceCode) totalAmount currency customerEmail billingAddress shippingAddress lineItems (productId, quantity, unitPrice) status

Mapping Notes

The Cybersource `orderId` (often `merchantReferenceCode`) is crucial for linking back to the Infor M3 `ORNO`. Line item details (product, quantity, price) must be meticulously mapped. Cybersource does not store full order details, only those relevant for payment processing and fraud. The full order resides in eCommerce and Infor M3.

Next Steps

See Infor M3 & Cybersource: + ERP to Payment Automation integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash with Automated Payment Processing

Seamlessly process online sales from an eCommerce platform, capture payments via Cybersource, and automatically create corresponding sales orders and invoices in Infor M3 for fulfillment and accounting.

Integration Steps:

  1. 0 Customer places order on eCommerce.
  2. 1 Cybersource authorizes/captures payment.
  3. 2 iPaaS receives Cybersource payment confirmation.
  4. 3 iPaaS creates Sales Order (OIS100) in Infor M3.
  5. 4 iPaaS updates payment status in eCommerce and M3.
  6. 5 M3 initiates fulfillment and invoicing (OIS300).

Business Outcome

Accelerated order processing, real-time revenue recognition, reduced manual data entry and errors.

Frequency

Real-time, event-driven

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /m3/api-rest/execute/OIS100MI/AddHead Create Sales Order Header in M3 (eCommerce order ingestion).
POST /m3/api-rest/execute/OIS100MI/AddLine Add Sales Order Line to M3 (eCommerce order ingestion).
POST /m3/api-rest/execute/CRS610MI/Add Create Customer Master record in M3 (new customer sync).
POST /m3/api-rest/execute/GLS200MI/Add Post General Ledger Journal Entries in M3 (reconciliation).
POST /m3/api-rest/execute/OIS100MI/ChgStatus Change Sales Order Status in M3 (e.g., for fraud holds).

⚡ Transformation Logic

  • Cybersource `merchantReferenceCode` maps to Infor M3 `ORNO` (Sales Order Number).
  • Cybersource `transactionId` is stored in a custom field on M3 Sales Order/Invoice for reconciliation.
  • Cybersource `amount` and `currency` are converted to M3's financial formats.
  • Cybersource settlement report data is aggregated and mapped to specific Infor M3 `ACCO` (Account Number) for GL entries.
  • Customer addresses are harmonized to M3's `ADID` structure, handling variations in format.
  • Product SKUs from eCommerce/Cybersource are validated against Infor M3 `ITNO`.

🛡️ Error Handling

  • Infor M3 API unavailability or timeout.
  • Cybersource payment gateway processing error.
  • Invalid data format causing M3 `AddHead` or `AddLine` failure.
  • Mismatch in currency or amount during reconciliation.
  • Duplicate transaction ID leading to Cybersource idempotency error.
  • Network connectivity issues between iPaaS and either system.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why integrate Infor M3 with Cybersource?
Integrating Infor M3 with Cybersource automates your entire payment lifecycle, from order payment to financial reconciliation. This eliminates manual data entry, reduces errors, accelerates cash flow, enhances fraud prevention, and ensures PCI DSS compliance, providing a unified view of your financial operations.

Technology FAQs

▸ How does an iPaaS facilitate Infor M3 and Cybersource integration?
A modern iPaaS acts as the central hub, providing pre-built connectors, low-code/no-code visual mapping tools, and robust workflow orchestration. It manages secure API connections, handles complex data transformations, implements error handling, and orchestrates event-driven data flows between Infor M3 (via Infor ION) and Cybersource (via webhooks), significantly reducing development time and maintenance.

Security FAQs

▸ Is the integration PCI DSS compliant?
Yes, absolutely. The integration leverages Cybersource's tokenization services (e.g., Secure Acceptance, Token Management Service) to ensure that sensitive cardholder data never touches your internal systems or the iPaaS. Only secure tokens are exchanged, drastically reducing your PCI DSS compliance scope.

Financial FAQs

▸ Can this integration automate financial reconciliation with Infor M3's GL?
Yes. The iPaaS can automatically retrieve daily settlement reports from Cybersource, parse the aggregated transaction data (sales, refunds, fees, chargebacks), and then transform and post corresponding journal entries directly into Infor M3's General Ledger (GLS200). This dramatically speeds up financial close and improves accuracy.

AI & Fraud FAQs

▸ How does AI enhance fraud management in this integration?
AI enhances fraud management by integrating Cybersource Decision Manager's real-time fraud decisions with iPaaS workflows. When a transaction is flagged, the iPaaS can use AI to further assess risk, automatically place the corresponding Infor M3 sales order on hold, notify fraud analysts, or even suggest optimal responses, minimizing manual effort and improving response times.

Error Handling FAQs

▸ What happens if a payment transaction fails?
The iPaaS implements robust error handling. If a Cybersource transaction fails, the system logs the error, triggers alerts to relevant teams, and can initiate intelligent retry mechanisms for transient issues. For persistent failures, the transaction is routed to a 'dead-letter queue' for manual review and reprocessing, ensuring no data is lost.

Customization FAQs

▸ Can I customize the integration workflows without coding?
Yes, with the low-code/no-code capabilities of the iPaaS, business users and citizen integrators can visually design and customize integration workflows. This includes adding custom business logic, conditional routing, specific data transformations, and approval steps, all through intuitive drag-and-drop interfaces.

Deployment FAQs

▸ How does this integration handle different M3 environments (Dev, QA, Prod)?
A robust iPaaS supports environment promotion pipelines. You can configure separate Cybersource sandbox API keys and Infor M3 test environments for development and QA. Integration flows are thoroughly tested in these isolated environments before being seamlessly promoted to production with live credentials and endpoints, ensuring stability and reliability.
Pricing

Simple, transparent pricing for Infor M3 & Cybersource: + ERP to Payment Automation.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor M3 & Cybersource: + ERP to Payment Automation integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo