Unify Your Digital Commerce & Finance: Microsoft Dynamics GP & Kentico Integration
Achieve Real-time Order-to-Cash, Inventory, and Customer Synchronization with a Powerful iPaaS Solution.
The Disconnected eCommerce & ERP Challenge
Operating Microsoft Dynamics GP and Kentico as separate systems leads to significant operational inefficiencies, data discrepancies, and ultimately, missed revenue opportunities. The gap between your engaging digital storefront and your robust financial backend creates a cascade of problems.
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Manual order entry from Kentico into Dynamics GP is time-consuming and error-prone.
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Delayed inventory updates lead to overselling or lost sales on your Kentico store.
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Inconsistent customer data across systems hinders personalized marketing and accurate billing.
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Lack of real-time financial visibility for eCommerce transactions.
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Inefficient refund and return processing impacts customer satisfaction.
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High operational costs due to repetitive data reconciliation tasks.
The Unified Solution: Dynamics GP & Kentico with an AI-Powered iPaaS
Our integration solution bridges the gap between Microsoft Dynamics GP and Kentico, transforming your disconnected systems into a cohesive, automated, and intelligent ecosystem. Leveraging a modern, AI-powered iPaaS, we provide seamless, real-time data flow and workflow automation, ensuring your eCommerce and financial operations work in perfect harmony.
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Bi-directional data synchronization for Orders, Customers, Products, and Inventory.
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Event-driven architecture for real-time updates from Kentico.
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Secure, robust connectivity to Dynamics GP's on-premise instances.
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Low-code/no-code visual workflow designer.
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AI-assisted data mapping and anomaly detection.
Comprehensive Solution Details
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Bi-directional data synchronization for Orders, Customers, Products, and Inventory.
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Event-driven architecture for real-time updates from Kentico.
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Secure, robust connectivity to Dynamics GP's on-premise instances.
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Low-code/no-code visual workflow designer.
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AI-assisted data mapping and anomaly detection.
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Comprehensive error handling and monitoring.
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Scalable architecture to support business growth.
Deep Dive: Integration Architecture & Data Flow
Our integration framework employs a hybrid architecture, connecting Kentico's cloud-native APIs with Microsoft Dynamics GP's on-premise capabilities via a secure, intelligent iPaaS. This ensures robust, real-time, and secure data exchange, forming the backbone of your unified digital operations.
Data Flow Steps
[step, 1],[name, Event Capture & Triggering],[details, Kentico leverages webhooks for immediate notification of events (new orders, customer updates). For Dynamics GP, an on-premise agent monitors for changes via eConnect or Change Data Capture (CDC) from SQL Server, or polls GP Web Services for specific updates.]
[step, 2],[name, Secure Data Extraction],[details, The iPaaS securely extracts data from Kentico via its REST/GraphQL APIs and from Dynamics GP via the secure on-premise agent, utilizing eConnect XML documents or GP Web Services (SOAP).]
[step, 3],[name, Intelligent Transformation & Validation],[details, Data is ingested into the iPaaS's visual mapping canvas. Here, low-code transformation rules are applied (data type conversions, conditional logic, lookups). AI assists by suggesting field mappings and performing real-time data validation and anomaly detection (e.g., checking for duplicate Customer IDs, suspicious order values).]
[step, 4],[name, Orchestration & Business Logic],[details, The iPaaS orchestrates multi-step workflows, applying business logic. For example, a new Kentico Order triggers creation of a GP Customer (if new) then a GP Sales Order. It manages complex relationships and ensures sequential processing.]
[step, 5],[name, Secure Data Ingestion],[details, Transformed and validated data is then securely pushed to the target system. For GP, this often involves batching transactions via eConnect for optimal performance. For Kentico, it uses REST/GraphQL PUT/POST methods.]
[step, 6],[name, Error Handling & Monitoring],[details, Throughout the process, the iPaaS provides comprehensive logging, automated retries for transient errors, dead-letter queues for persistent issues, and real-time alerts. AI can assist in diagnosing and suggesting fixes for common error patterns.]
Data Touchpoints
"Kentico (New Order/Customer/Product Update) --> Webhook/API Call --> iPaaS (Secure Agent for GP) --> Data Transformation & AI Validation --> Dynamics GP (eConnect/Web Services: Sales Order/Customer/Item Update) <-- (Inventory/Product Update) <-- iPaaS (Monitor GP/CDC) <-- Kentico (Product/Inventory API Update)"
Simple, transparent pricing for Microsoft Dynamics GP & + Kentico | eCommerce ERP Sync.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
How Middleware Integration Works
See Microsoft Dynamics GP & + Kentico | eCommerce ERP Sync integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.
Integration Use Cases
Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.
eCommerce Order to Cash Automation
Automates the entire lifecycle of an eCommerce order, from creation in Kentico to order fulfillment and financial posting in Microsoft Dynamics GP, ensuring real-time inventory and customer data synchronization. This covers Kentico's 'New eCommerce Order Processing' workflow and GP's 'eCommerce Order to Cash Automation'.
Integration Steps:
- 0 Customer places an order on Kentico eCommerce, triggering a Kentico webhook.
- 1 iPaaS receives the order event and retrieves Kentico Order and Customer/User details via Kentico's REST APIs.
- 2 iPaaS maps Kentico Order data (OrderItems, TotalPrice, ShippingAddress, BillingAddress) to a Dynamics GP Sales Order (SOP Document) structure.
- 3 AI-assisted validation checks for data anomalies or potential fraud in the order payload.
- 4 iPaaS creates/updates Customer in Dynamics GP via CustomerService.svc (if new or updated) and then creates the Sales Order in GP using eConnect for high-volume performance.
- 5 Dynamics GP's Inventory Control module updates inventory, triggering a return sync to Kentico (see Inventory Sync use case).
- 6 GP generates the Invoice (Sales/AR) from the Sales Order, and payment is reconciled (e.g., Checkbook Transaction).
- 7 Order status updates from GP are pushed back to Kentico for customer visibility.
Business Outcome
Accelerated order fulfillment, improved cash flow, reduced manual data entry and errors, enhanced customer satisfaction with accurate order status.
Real-time (event-driven)
API Endpoints & Data Logic
Technical details for developers and architects.
⚡ Transformation Logic
- Address Parsing: Standardize address formats from Kentico (e.g., single address string) to GP's structured fields (Address1, City, State, Zip).
- Unit of Measure Conversion: Map Kentico's unit of measure to GP's `UofMScheduleID` or perform conversions if necessary.
- Status Mapping: Translate Kentico `OrderStatus` values (e.g., 'Pending', 'Processing', 'Complete') to corresponding GP `OrderStatus` values (e.g., 'Order', 'Fulfilled', 'Invoiced').
- Data Type Conversion: Convert strings to numeric types, date formats, etc., as required by target systems.
- Default Value Assignment: Assign default values for non-critical fields in GP if not provided by Kentico (e.g., PaymentTermsID for new customers).
- Concatenation/Splitting: Combine Kentico FirstName/LastName into GP CustomerName, or split a combined field if needed.
Simple, transparent pricing for Microsoft Dynamics GP & + Kentico | eCommerce ERP Sync.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
See Microsoft Dynamics GP & + Kentico | eCommerce ERP Sync integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.