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Microsoft Dynamics NAV & + Kentico: ERP & eCommerce Sync Integration

Clarity Connect™ integrates Microsoft Dynamics NAV & with Kentico: ERP & eCommerce Sync, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Microsoft Dynamics NAV & and Kentico: ERP & eCommerce Sync through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Microsoft Dynamics NAV & and Kentico: ERP & eCommerce Sync.

  • Easily map custom fields in Kentico DXP to custom fields in Microsoft Dynamics NAV (e.g., loyalty program tier, custom product attributes).
  • iPaaS provides visual tools to define and map these custom fields without coding.
Implementation Timeline

Go live with Microsoft Dynamics NAV & + Kentico: ERP & eCommerce Sync in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Microsoft Dynamics NAV & and Kentico: ERP & eCommerce Sync, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Microsoft Dynamics NAV & + Kentico: ERP & eCommerce Sync deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Easily map custom fields in Kentico DXP to custom fields in Microsoft Dynamics NAV (e.g., loyalty program tier, custom product attributes).
  • iPaaS provides visual tools to define and map these custom fields without coding.

Robust Integration Architecture

Our recommended architecture for Microsoft Dynamics NAV and Kentico integration leverages a modern iPaaS as the central orchestration layer, ensuring scalability, security, and flexibility.

Data Flow Steps

Event-Driven Architecture: Utilizing Kentico webhooks for real-time updates.

API-First Integration: Relying on robust APIs from both systems.

Canonical Data Model: Defining a consistent data structure within the iPaaS for key entities.

Asynchronous Processing: Using message queues for high-volume or non-critical operations to prevent bottlenecks.

Master Data Management (MDM): Establishing clear ownership for data entities (e.g., NAV for Item master, Kentico for customer preferences).

Circuit Breaker Pattern: To prevent cascading failures during system outages.

Data Touchpoints

Kentico DXP: Frontend eCommerce, CMS, Marketing Automation, APIs (REST, GraphQL), Webhooks.
Microsoft Dynamics NAV: ERP core, Financials, Inventory, Sales, AI integration layer, APIs (OData, SOAP).
Integration Platform as a Service (iPaaS): Connectors for NAV & Kentico, visual workflow designer, data transformation engine, message queues, AI integration services, monitoring & logging.
AI Services (e.g., Azure AI): External AI models for predictive analytics, anomaly detection, RAG pipelines, integrated with NAV and iPaaS.
Secure Credential Management: Key Vaults or iPaaS-native secret stores.

"Conceptual Diagram: Kentico DXP <-> iPaaS (Connectors, Transformation Engine, Workflow Orchestrator, AI Services, Monitoring) <-> Microsoft Dynamics NAV (ERP Core, AI Services)."

Pricing

Simple, transparent pricing for Microsoft Dynamics NAV & + Kentico: ERP & eCommerce Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Microsoft Dynamics NAV &

Integrating Microsoft Dynamics NAV & fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Customer

Synchronizes customer profiles, contact information, and purchase history for a unified view across sales and finance.

Microsoft Dynamics NAV & Fields

[field, No.],[description, Unique Customer ID] [field, Name],[description, Customer Name] [field, Address],[description, Billing/Shipping Address] [field, Phone No.],[description, Contact Phone] [field, Email],[description, Contact Email] [field, Credit Limit (AI-enhanced)],[description, Dynamically adjusted credit limit] [field, Payment Terms Code],[description, Assigned payment terms] [field, Blocked (AI-suggested)],[description, AI recommendation for blocking customer]

Kentico: ERP & eCommerce Sync Fields

[field, CustomerID],[description, Unique Kentico Customer ID] [field, Email],[description, Primary email address] [field, FirstName],[description, Customer First Name] [field, LastName],[description, Customer Last Name] [field, ShippingAddress],[description, Customer Shipping Address] [field, BillingAddress],[description, Customer Billing Address] [field, RegistrationDate],[description, Date of registration] [field, UserGroup],[description, Kentico user group]

Mapping Notes

Primary key for mapping is Email address, with CustomerID/No. as secondary. Address fields require careful mapping to ensure consistency (e.g., combining street lines, city, state, zip). AI-enhanced fields in NAV can enrich Kentico profiles for segmentation.

Next Steps

See Microsoft Dynamics NAV & + Kentico: ERP & eCommerce Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time Order Processing & Fulfillment

Automate the entire order lifecycle from Kentico eCommerce directly into Microsoft Dynamics NAV for immediate processing, inventory deduction, and fulfillment.

Integration Steps:

  1. 0 Customer places an order on Kentico DXP.
  2. 1 Kentico webhook triggers iPaaS workflow.
  3. 2 iPaaS extracts order details, customer info, and payment status from Kentico.
  4. 3 Data is transformed and mapped to NAV's Sales Order entity.
  5. 4 New Sales Order is created in Microsoft Dynamics NAV, deducting inventory.
  6. 5 Order status updates (e.g., 'Shipped') from NAV are pushed back to Kentico.
  7. 6 Customer receives real-time order updates via Kentico.

Business Outcome

Accelerated order-to-cash cycle, reduced manual errors, accurate inventory, improved customer satisfaction.

Frequency

Real-time (event-driven)

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PATCH /ODataV4/Company('CompanyName')/Customers Retrieve, create, or update customer records.
GET, POST /ODataV4/Company('CompanyName')/SalesOrders Retrieve or create sales orders.
GET, PATCH /ODataV4/Company('CompanyName')/Items Retrieve or update product/item details and inventory.
POST /ODataV4/Company('CompanyName')/GeneralLedgerEntries Create new financial transactions.
SOAP /WS/CRONUS%20International%20Ltd/Page/Item Legacy SOAP endpoint for item management.

⚡ Transformation Logic

  • Field concatenation (e.g., FirstName + LastName to Customer Name).
  • Data type conversion (e.g., string to decimal, date formatting).
  • Lookup transformations (e.g., Kentico Payment Method to NAV Payment Terms Code).
  • Conditional logic for data routing or value assignment.
  • AI-driven data enrichment (e.g., dynamic pricing from NAV, fraud scoring for Kentico orders).
  • Value mapping for status codes (e.g., Kentico 'Processing' to NAV 'Open').

🛡️ Error Handling

  • API authentication failure (invalid credentials).
  • Invalid data format or missing required fields.
  • Rate limit exhaustion from either system.
  • Network connectivity issues.
  • Duplicate record creation due to race conditions.
  • Internal server errors from Kentico or NAV APIs.
  • Business logic validation failures (e.g., insufficient stock for an order).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Benefits FAQs

▸ What are the key benefits of integrating Microsoft Dynamics NAV with Kentico?
The core benefits include real-time inventory synchronization, accelerated order processing, a unified customer view across ERP and eCommerce, AI-driven insights for demand forecasting and pricing, streamlined product information management, and enhanced financial reconciliation. This leads to reduced operational costs, improved customer satisfaction, and greater business agility.

Technology FAQs

▸ How does an iPaaS facilitate this integration, especially with AI capabilities?
A modern iPaaS (Integration Platform as a Service) acts as the central hub, providing pre-built connectors for both NAV and Kentico, visual drag-and-drop workflow designers, and robust data transformation engines. It orchestrates event-driven data flow, handles error management, and ensures data security. With AI-first features, the iPaaS can auto-suggest field mappings, infer business rules, detect anomalies (e.g., fraudulent orders), and even assist in testing workflows, significantly speeding up integration development and enhancing data quality.

Data FAQs

▸ What kind of data can be synchronized between Dynamics NAV and Kentico?
Virtually all critical enterprise data can be synchronized. This typically includes product information (SKUs, descriptions, pricing, inventory levels), customer profiles (contact details, purchase history, credit limits), sales orders, payment transactions, order status updates, and marketing contacts. The integration ensures data consistency and a single source of truth.

Workflows FAQs

▸ How does the integration handle real-time inventory updates to prevent overselling?
The integration prioritizes real-time or near real-time synchronization of inventory levels. When an item's stock changes in Microsoft Dynamics NAV (due to sales, purchases, or adjustments), an iPaaS workflow is triggered to instantly update the corresponding product's inventory in Kentico DXP. This is often achieved using event-driven architecture (e.g., NAV web services, change data capture) and Kentico's product update APIs, preventing overselling and ensuring customers see accurate stock availability.

Customization FAQs

▸ Is it possible to customize the integration workflows and data mappings?
Absolutely. The iPaaS offers extensive customization capabilities. You can use low-code/no-code visual designers to modify existing workflows, add conditional logic, define custom data transformation rules, and map custom fields in both Kentico and Dynamics NAV. AI-assisted tools can even help generate these transformations. All customizations are version-controlled and tested in sandbox environments before deployment.

Security FAQs

▸ What are the security considerations for this integration?
Security is paramount. The integration adheres to best practices including secure API authentication (OAuth 2.0, granular API keys), data encryption in transit (TLS 1.2+) and at rest, and secure credential management. It also ensures compliance with regulations like GDPR, CCPA, and PCI DSS. AI model security, data privacy, and API endpoint vulnerabilities are mitigated through robust MLOps practices, data anonymization, and regular security audits.

AI FAQs

▸ Can AI in Dynamics NAV directly impact my Kentico eCommerce operations?
Yes, significantly. Dynamics NAV's AI capabilities can provide predictive insights into demand forecasting, which directly informs Kentico's merchandising and promotion strategies. AI-enhanced credit limits in NAV can be used to segment customers in Kentico. Additionally, AI can optimize pricing in NAV, which is then synchronized to Kentico, ensuring competitive and profitable listings. AI-driven anomaly detection in NAV can also flag suspicious transactions originating from Kentico for proactive fraud prevention.
Pricing

Simple, transparent pricing for Microsoft Dynamics NAV & + Kentico: ERP & eCommerce Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Microsoft Dynamics NAV & + Kentico: ERP & eCommerce Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo