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Unify Your Operations: SAP Business ByDesign & Epicor P21 Integration

Streamline financial, supply chain, and customer processes with real-time, bi-directional data synchronization powered by a modern iPaaS.

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The Challenge

The Challenge of Disconnected ERPs: SAP ByDesign and Epicor P21 Silos

Operating SAP Business ByDesign and Epicor P21 as standalone systems creates significant operational inefficiencies and data inconsistencies. Without a robust integration strategy, businesses face a multitude of challenges that hinder growth and productivity.

  • Manual data entry and re-keying between systems, leading to errors and delays.
  • Delayed visibility into critical financial, sales, and inventory data across the enterprise.
  • Inconsistent customer and product master data, impacting sales, service, and reporting.
  • Complex and time-consuming financial reconciliation processes.
  • Inability to automate end-to-end business processes spanning both ERPs.
  • High operational costs due to redundant efforts and inefficient workflows.
  • Lack of a single source of truth for key business metrics.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration: Connecting SAP ByDesign & Epicor P21 with iPaaS

Our modern Integration Platform as a Service (iPaaS) provides the robust, flexible, and intelligent solution needed to seamlessly connect SAP Business ByDesign and Epicor P21. It acts as the central nervous system, orchestrating complex workflows, ensuring data accuracy, and empowering your business with automation.

  • Pre-built, configurable connectors for SAP Business ByDesign and Epicor P21.
  • Bi-directional data synchronization and transformation capabilities.
  • Event-driven architecture for real-time data flow.
  • Centralized monitoring and error handling dashboards.
  • Low-code/no-code visual workflow designer.
Implementation Timeline

Go live with SAP Business ByDesign + Epicor P21 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business ByDesign and Epicor P21, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business ByDesign + Epicor P21 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for SAP Business ByDesign and Epicor P21.
  • Bi-directional data synchronization and transformation capabilities.
  • Event-driven architecture for real-time data flow.
  • Centralized monitoring and error handling dashboards.
  • Low-code/no-code visual workflow designer.
  • AI-powered mapping suggestions and anomaly detection.
  • Scalable infrastructure to handle high transaction volumes.
  • Robust security and compliance features.

Technical Integration Details: SAP ByDesign & Epicor P21 Connectivity

Our iPaaS solution provides a robust, secure, and scalable framework for integrating SAP Business ByDesign and Epicor P21. It leverages native APIs, event-driven architecture, and intelligent data transformation to ensure seamless data flow and process automation.

Data Flow Steps

API Connection & Authentication: Establish secure connections to SAP ByDesign using OAuth 2.0 and to Epicor P21 via REST APIs (OAuth 2.0/token-based) or Epicor Service Connect (user credentials). Dedicated service accounts with least-privilege access are configured.

Event Listener/Polling: Configure event listeners (webhooks) for real-time changes in P21 (e.g., new Sales Order, inventory update) or intelligent polling for ByDesign (e.g., new Sales Order Collection).

Data Extraction: Extract relevant data entities and fields from the source system.

Data Transformation & Harmonization: Map source data to the target schema, apply cleansing, enrichment, and business logic using a visual mapping canvas. AI assists in suggesting and validating transformations.

Error Handling & Retries: Implement robust error handling with automated retries (exponential backoff) for transient issues and dead-letter queues for persistent errors.

Data Loading: Load transformed data into the target system via its respective APIs, ensuring idempotency where possible to prevent duplicates.

Confirmation & Logging: Log all transaction details, status updates, and audit trails within the iPaaS for complete visibility and reconciliation.

Data Touchpoints

SAP ByDesign: Sales Order, Customer, Product, Supplier Invoice, Payment, Employee, Project, Inventory, General Ledger Entry, Purchase Order.
Epicor P21: Customer, Sales Order, Inventory Item, Purchase Order, Vendor, Invoice (Accounts Receivable), Cash Receipt, Shipment, General Ledger (GL) Account, Warehouse.

"Event in Source ERP -> iPaaS Connector (Extract) -> Data Transformation & Mapping (AI-assisted) -> Error Handling & Validation -> iPaaS Connector (Load) -> Target ERP API -> Confirmation & Logging."

Pricing

Simple, transparent pricing for SAP Business ByDesign + Epicor P21.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP Business ByDesign

Integrating SAP Business ByDesign fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for ByDesign and P21

Seamless integration requires meticulous mapping of core business entities between SAP Business ByDesign and Epicor P21. Our iPaaS facilitates this with a visual mapping canvas, leveraging AI to suggest optimal field transformations and validate data integrity.

Customer

Master data for business partners purchasing goods/services. Essential for sales, invoicing, and accounts receivable in both ERPs.

SAP Business ByDesign Fields

ID Name Street City Country Email PhoneNumber AccountType

Epicor P21 Fields

CustomerID CustomerName Address1 City State Zip PhoneNum Email TaxExempt TermsCode

Mapping Notes

ByDesign's 'Customer' maps to P21's 'Customer'. Pay attention to address structure differences (single vs. multi-field). 'AccountType' in ByDesign might map to a custom field or classification in P21. Deduplication logic is crucial for bidirectional sync.

Next Steps

See SAP Business ByDesign + Epicor P21 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation (P21 as Fulfillment, ByD as Finance)

Automate the complete order lifecycle from an eCommerce platform through Epicor P21 for fulfillment and into SAP Business ByDesign for financial posting and reconciliation.

Integration Steps:

  1. 0 Customer places order on eCommerce platform.
  2. 1 iPaaS receives webhook for new order.
  3. 2 Order data is transformed and mapped to Epicor P21 'Sales Order' entity.
  4. 3 P21 creates Sales Order, reserves inventory, and initiates fulfillment.
  5. 4 P21 'Shipment' confirmation triggers iPaaS to create an 'Invoice' in SAP Business ByDesign.
  6. 5 ByDesign posts invoice to GL and awaits 'Payment' reconciliation from gateway.
  7. 6 P21 'Inventory Item' `AvailableQty` is synchronized back to eCommerce and ByDesign.

Business Outcome

Accelerated order processing, real-time inventory accuracy, faster cash collection, reduced manual errors, improved customer experience.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Achieve Real-time Data Synchronization
Ensure immediate, accurate data flow between SAP Business ByDesign and Epicor P21 for critical entities like Sales Orders, Inventory, and Customer master data, eliminating delays.
Automate End-to-End Business Processes
Automate complex workflows like Order-to-Cash and Procure-to-Pay across both ERPs, reducing manual touchpoints and accelerating operational cycles.
Enhance Data Accuracy & Consistency
Standardize and validate data as it moves between systems, ensuring a single source of truth for financial, sales, and inventory information, minimizing errors.
Gain Unified Operational & Financial Visibility
Break down data silos to provide a consolidated view of your business, enabling better reporting, forecasting, and strategic decision-making.
Accelerate Time-to-Value with Low-Code
Leverage intuitive low-code tools to rapidly build, deploy, and modify integrations, empowering business users and reducing IT dependency.
Boost Operational Efficiency & Reduce Costs
Minimize manual effort, streamline workflows, and optimize resource allocation, leading to significant cost savings and improved productivity.
Fortify Security & Compliance
Implement robust security protocols, data encryption, and comprehensive audit trails, ensuring compliance with industry regulations and protecting sensitive information.
✨

Achieve Real-time Data Synchronization

90% Faster Data Flow

📋 What You Get

Ensure immediate, accurate data flow between SAP Business ByDesign and Epicor P21 for critical entities like Sales Orders, Inventory, and Customer master data, eliminating delays.

💼 Business Impact

This benefit directly contributes to 90% improvement in Faster Data Flow, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PATCH /sap/byd/odata/v1/cust/SalesOrderCollection Create, retrieve, and update sales orders for eCommerce or CRM integration.
POST, GET, PATCH /sap/byd/odata/v1/cust/CustomerCollection Manage customer master data, including creation and updates from CRM or web forms.
GET, PATCH /sap/byd/odata/v1/cust/ProductCollection Retrieve product master data and update stock levels or pricing from external systems.
POST, GET /sap/byd/odata/v1/cust/SupplierInvoiceCollection Create and retrieve supplier invoices for automated procure-to-pay processes.
POST /sap/byd/odata/v1/cust/PaymentAcknowledgementCollection Acknowledge incoming payments from external payment gateways for reconciliation.
POST, GET /sap/byd/odata/v1/cust/PurchaseOrderCollection Create and retrieve purchase orders for procurement processes.

⚡ Transformation Logic

  • Field Concatenation: Merging first name and last name into a single 'CustomerName' field.
  • Value Mapping: Converting internal status codes (e.g., '1' to 'Open') between systems.
  • Data Type Conversion: Ensuring numeric fields remain numeric, date formats are consistent.
  • Conditional Logic: Applying different rules based on data values (e.g., if 'OrderTotal' > X, require additional approval).
  • Lookup Tables: Enriching data by looking up related information (e.g., retrieving full product details from a Product ID).
  • Default Values: Assigning default values for non-mandatory fields if source data is missing.

🛡️ Error Handling

  • API rate limit exceeded for either ERP.
  • Data validation failure (e.g., invalid customer ID, missing mandatory field).
  • Network connectivity issues between iPaaS and ERP.
  • Authentication token expiry.
  • Business logic errors (e.g., trying to ship an order with zero inventory).
  • Duplicate record creation attempt.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ Why integrate SAP Business ByDesign and Epicor P21?
Integrating these two powerful ERPs eliminates data silos, automates manual processes, ensures real-time data consistency (e.g., inventory, sales orders, financials), and provides a unified view of operations. This is crucial for businesses using both systems to streamline workflows, reduce errors, and accelerate decision-making.

Technical FAQs

▸ What is the primary integration approach for SAP ByDesign and Epicor P21?
A modern iPaaS (Integration Platform as a Service) is the recommended approach. It leverages SAP Business ByDesign's OData and SOAP web services, and Epicor P21's REST APIs and Epicor Service Connect. The iPaaS orchestrates API-first, event-driven, bi-directional data exchange, abstracting technical complexities.

Performance FAQs

▸ Can I achieve real-time data synchronization between ByDesign and P21?
Absolutely. By utilizing webhooks from Epicor P21 and smart polling/event-driven patterns from SAP Business ByDesign, a modern iPaaS can enable near real-time synchronization for critical data like sales orders, inventory levels, and customer updates, ensuring both systems always have the most current information.
▸ How do I handle API rate limits when integrating with ByDesign and P21?
Our iPaaS automatically manages API rate limits by implementing exponential backoff for retries, batching multiple records into single API calls (where supported), and queuing messages for sequential processing. This ensures system stability and prevents overloading either ERP, even during high-volume periods.

Development FAQs

▸ How does low-code/no-code help with this integration?
Low-code/no-code tools within the iPaaS empower business analysts and power users to visually design, build, and deploy complex integration workflows for ByDesign and P21 without extensive coding. This significantly accelerates development cycles, reduces IT bottlenecks, and increases business agility.

Data Mapping FAQs

▸ What are the key data entities involved in a ByDesign-P21 integration?
Common entities include Sales Orders, Customers, Products/Inventory Items, Purchase Orders, Supplier Invoices/Invoices, Payments/Cash Receipts, and General Ledger entries. Each requires careful mapping and synchronization logic to ensure data consistency across both ERPs.

AI FAQs

▸ How does AI enhance the ByDesign and P21 integration workflows?
AI can be embedded to automate data validation, detect anomalies in transactions (e.g., mismatched invoices), suggest optimal data mappings, perform intelligent document processing (OCR), and even auto-resolve routine exceptions, leading to higher data quality and reduced manual effort.

Security FAQs

▸ What are the security considerations for integrating with SAP Business ByDesign and Epicor P21?
Key considerations include using OAuth 2.0 for API authentication, implementing IP whitelisting, encrypting data in transit (TLS) and at rest, enforcing least privilege access for integration accounts, and maintaining comprehensive audit trails. Our iPaaS provides these security features natively to ensure compliance and data protection.
Pricing

Simple, transparent pricing for SAP Business ByDesign + Epicor P21.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Business ByDesign + Epicor P21 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo