Integration Hero
Connect™

Unify SAP Business One & Act-On for Intelligent Business Growth

Seamlessly connect your ERP and marketing automation platforms to empower sales, personalize customer experiences, and drive revenue.

The Challenge

The Challenge of Disconnected Business & Marketing

In today's competitive landscape, disjointed systems create data silos, hinder efficiency, and prevent a unified view of your customer journey. Without a bridge between your operational data and marketing efforts, you risk missed opportunities, frustrated teams, and incomplete insights.

Integration Diagram
Solution Illustration
The Solution

Your Integrated SAP Business One & Act-On Solution

Our robust integration solution bridges the gap between SAP Business One and Act-On, creating a powerful ecosystem where sales, marketing, and operations work in perfect harmony. Automate data synchronization, streamline workflows, and unlock a 360-degree view of your customers to drive smarter business decisions.

Implementation Timeline

Go live with SAP Business One + & Act-On | Drive Growth in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP Business One and & Act-On | Drive Growth, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP Business One + & Act-On | Drive Growth deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

Robust & Flexible Integration Architecture

Our integration solution provides a secure, scalable, and API-driven bridge between SAP Business One and Act-On. Designed for reliability, it ensures seamless data flow and maintains data integrity across both platforms, adapting to your unique business logic and processes with minimal disruption.

Data Flow Steps

Data Touchpoints

Pricing

Simple, transparent pricing for SAP Business One + & Act-On | Drive Growth.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Business One + & Act-On | Drive Growth integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Lead Nurturing to Sales Handoff

Automatically create new leads or update existing contacts in SAP Business One based on Act-On engagement (e.g., form submissions, high lead scores, content downloads), ensuring sales teams have immediate access to qualified prospects with full activity history.

Integration Steps:

Business Outcome

Frequency

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Unified Customer Data
Maintain a single, accurate, and up-to-date view of customer information across SAP Business One and Act-On, eliminating data silos and inconsistencies.
Automated Workflows
Automate lead creation, contact updates, order status notifications, and more, significantly reducing manual effort and human error across departments.
Personalized Marketing
Leverage rich ERP data (e.g., purchase history, service contracts, product interests) in Act-On to segment audiences and deliver highly targeted, relevant campaigns.
Accelerated Sales Cycle
Empower sales with real-time marketing intelligence and qualified leads directly from Act-On into SAP Business One, shortening sales cycles and boosting productivity.
Improved ROI Tracking
Gain clear insights into the revenue generated from your marketing campaigns by linking Act-On activities directly to sales and financial data in SAP Business One.
Enhanced Data Security
Implement secure, compliant data transfer protocols ensuring your sensitive customer and business data is protected during synchronization.
Simplified Management
Reduce the complexity of managing disparate systems with a centralized, automated integration solution, freeing up IT resources.

Unified Customer Data

📋 What You Get

Maintain a single, accurate, and up-to-date view of customer information across SAP Business One and Act-On, eliminating data silos and inconsistencies.

💼 Business Impact

This benefit directly contributes to improvement in , enabling your team to focus on high-value strategic initiatives.

Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

What data can be synchronized between SAP Business One and Act-On?
Our integration supports bi-directional synchronization of key entities such as Leads, Contacts, Accounts, Opportunities, Products, Order Status, and custom fields. This ensures a comprehensive and consistent data flow between your ERP and marketing automation platforms.
Is the integration real-time or batch-based?
The integration is highly flexible and supports both real-time synchronization for critical updates (e.g., new lead creation, immediate contact updates) and scheduled batch processing for larger data sets or less time-sensitive information. The frequency and type of synchronization are fully configurable to your business needs.
How is data security handled during the integration process?
We prioritize data security. The integration utilizes secure API connections, industry-standard encryption protocols (e.g., HTTPS), and robust authentication methods (e.g., OAuth 2.0) to protect your sensitive business and customer information during transit and at rest, ensuring compliance and peace of mind.
Can the integration be customized for our specific business processes and unique fields?
Absolutely. Our solution is designed for high flexibility and configurability. We work closely with you to map standard and custom fields, define specific business rules, and tailor workflows to align perfectly with your unique operational requirements and data structures.
What happens if there's an error during data synchronization?
The integration includes advanced error logging, real-time alerting, and automated retry mechanisms. Failed transactions are flagged, and administrators are notified immediately, allowing for quick investigation and resolution, thereby ensuring data consistency and minimizing disruption.
What kind of support is available after implementation?
We offer comprehensive post-implementation support packages, including ongoing monitoring, proactive maintenance, troubleshooting, and updates to ensure your integration continues to run smoothly, efficiently, and adapts to any system changes.
What are the common integration challenges for these systems and how do you address them?
Common challenges include complex data mapping, maintaining data integrity across disparate systems, handling specific business logic, and ensuring scalability. We address these with flexible configuration tools, robust error handling, an API-first approach, and a scalable architecture designed to manage data complexity and future growth effectively.
Pricing

Simple, transparent pricing for SAP Business One + & Act-On | Drive Growth.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP Business One + & Act-On | Drive Growth integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.