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Unify SAP ECC & Amazon Marketplace: Real-time eCommerce Automation

Connect your core ERP with the world's largest marketplace. Automate order-to-cash, synchronize inventory, and reconcile financials with an AI-powered, low-code iPaaS.

The Challenge

The Disconnect: Why Manual SAP ECC & Amazon Operations Hold You Back

Managing your Amazon Marketplace presence while maintaining accurate data in SAP ECC is a complex, error-prone, and resource-intensive challenge. Disconnected systems lead to operational bottlenecks, dissatisfied customers, and inaccurate financial reporting.

  • Manual order entry from Amazon into SAP ECC is slow and error-prone.
  • Outdated inventory levels on Amazon lead to overselling and backorders.
  • Product data inconsistencies between SAP ECC and Amazon listings confuse customers.
  • Time-consuming, manual reconciliation of Amazon settlement reports with SAP ECC financials.
  • Lack of real-time visibility into sales, returns, and fulfillment status across systems.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Intelligent Integration for SAP ECC & Amazon Marketplace

Our AI-powered, low-code iPaaS provides a comprehensive, real-time integration solution between SAP ECC and Amazon Marketplace. It acts as the intelligent orchestration layer, automating data flow, ensuring accuracy, and providing end-to-end visibility across your eCommerce and ERP operations.

  • Pre-built, configurable connectors for SAP ECC (BAPIs, RFCs, IDocs, OData) and Amazon SP-API.
  • Event-driven architecture for real-time order, inventory, and shipment updates.
  • Robust data mapping and transformation engine with AI-assisted suggestions.
  • Centralized monitoring and error handling dashboard.
  • Low-code/no-code visual workflow designer for business users.
Implementation Timeline

Go live with SAP ECC & Amazon Marketplace: + Sync Orders, Inventory & Finance in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both SAP ECC & Amazon Marketplace: and Sync Orders, Inventory & Finance, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most SAP ECC & Amazon Marketplace: + Sync Orders, Inventory & Finance deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for SAP ECC (BAPIs, RFCs, IDocs, OData) and Amazon SP-API.
  • Event-driven architecture for real-time order, inventory, and shipment updates.
  • Robust data mapping and transformation engine with AI-assisted suggestions.
  • Centralized monitoring and error handling dashboard.
  • Low-code/no-code visual workflow designer for business users.
  • Secure credential management and compliance-ready data handling.
  • Scalable architecture to handle high transaction volumes.

Technical Integration Details: Connecting SAP ECC and Amazon Marketplace

Our integration solution provides a robust and secure bridge between SAP ECC's powerful backend and Amazon's dynamic marketplace. Leveraging a modern iPaaS, we orchestrate complex data flows, ensuring real-time synchronization and operational efficiency through proven API connectivity and event-driven architecture.

Data Flow Steps

Secure Connection Establishment: Utilize iPaaS connectors to securely authenticate with SAP ECC (via SAP NetWeaver Gateway OData, RFC/BAPI, or IDoc) and Amazon SP-API (OAuth 2.0).

Event Listener Configuration: Set up iPaaS listeners for Amazon SP-API webhooks (e.g., new order notifications) and SAP ECC Change Pointers or custom ABAP events (e.g., inventory changes).

Data Extraction: Extract relevant data from the source system (e.g., Amazon Order, SAP ECC Material Master) using appropriate API calls or data exports.

Data Transformation & Mapping: Apply low-code/no-code transformation rules and AI-assisted mapping to convert source data into the target system's required schema, handling data types, formats, and business logic.

Data Validation: Implement pre-posting validation rules within the iPaaS to ensure data integrity and compliance before sending to SAP ECC or Amazon.

Data Ingestion: Inject transformed and validated data into the target system using optimized API calls (e.g., SAP BAPIs, Amazon PUT /listings/items).

Error Handling & Monitoring: Centralized logging, retry mechanisms, and alerts for any integration failures, with AI-assisted resolution for common issues.

Status Updates: Push back status updates (e.g., shipment tracking from SAP ECC to Amazon) to complete the workflow loop.

Data Touchpoints

Amazon to SAP ECC: Orders (Order, OrderItem, Customer), Returns (Refund), Financial Settlements (Payment Settlement Report).
SAP ECC to Amazon: Inventory (Material Master: MARD-LABST), Product Catalog (Material Master: MARA/MVKE, Pricing Conditions: KONV), Shipment Status (Shipment).

"A visual representation of data flow starts with Amazon Marketplace triggering events for new orders. These events are captured by the iPaaS, which then transforms and maps the data to create Sales Orders in SAP ECC. Simultaneously, SAP ECC inventory updates trigger events that the iPaaS captures, transforms, and pushes to Amazon Marketplace. Financial settlement reports flow from Amazon via the iPaaS to SAP ECC for reconciliation. All flows are monitored and managed centrally by the iPaaS."

Pricing

Simple, transparent pricing for SAP ECC & Amazon Marketplace: + Sync Orders, Inventory & Finance.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating SAP ECC & Amazon Marketplace:

Integrating SAP ECC & Amazon Marketplace: fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
  • Amazon Order Ingestion
  • SAP ECC Inventory Update to Amazon
  • SAP ECC Product Data & Pricing to Amazon
  • SAP ECC Shipment Confirmation to Amazon
  • Amazon Settlement Report Reconciliation
Data Mapping

Key Entities & Intelligent Mapping for SAP ECC <> Amazon Marketplace

Seamless data flow relies on precise mapping and transformation of core business entities. Our iPaaS provides a visual, AI-assisted canvas to connect Amazon's marketplace entities with SAP ECC's robust data structures, ensuring accuracy and consistency.

Sales Order / Order

Represents a customer's purchase. Amazon's 'Order' becomes SAP ECC's 'Sales Order'.

SAP ECC & Amazon Marketplace: Fields

VBAK-VBELN (Sales Document Number) VBAK-AUART (Sales Document Type) VBAK-VKORG (Sales Organization) VBAK-VTWEG (Distribution Channel) VBAK-SPART (Division) VBAP-MATNR (Material Number) VBAP-KWMENG (Order Quantity) VBAP-NETWR (Net Value) VBAK-KUNNR (Sold-to Customer)

Sync Orders, Inventory & Finance Fields

amazonOrderId purchaseDate orderStatus fulfillmentChannel sellerOrderId shippingAddress (name, address, city, state, country, postalCode) orderTotal paymentMethod OrderItem (asin, sku, title, quantityOrdered, itemPrice, shippingPrice, promotionDiscount)

Mapping Notes

Map `amazonOrderId` to an external reference field in SAP ECC (e.g., VBAK-BSTKD_E). `sellerOrderId` can be used for internal tracking. `shippingAddress` fields map to SAP ECC customer address fields (KNA1-STRAS, KNA1-ORT01). Amazon `OrderItem.sku` is critical for matching to SAP ECC `VBAP-MATNR` (Material Number). Complex logic needed for `orderTotal` to account for various Amazon fees and promotions before posting to SAP ECC `VBAK-NETWR`.

Next Steps

See SAP ECC & Amazon Marketplace: + Sync Orders, Inventory & Finance integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

Automate the entire order lifecycle from an Amazon Marketplace customer purchase to its financial posting in SAP ECC, ensuring a seamless, real-time flow.

Integration Steps:

  1. 0 Amazon customer places an order.
  2. 1 iPaaS instantly retrieves the Amazon Order via SP-API webhook.
  3. 2 Order data (Order, OrderItem, Customer) is mapped and transformed to create a Sales Order (VBAK/VBAP) in SAP ECC.
  4. 3 SAP ECC automatically deducts inventory (MARD), initiates delivery (LIKP), and generates an Invoice (VBRK).
  5. 4 Shipment tracking details from SAP ECC are sent back to Amazon via SP-API, updating the customer.
  6. 5 Financial postings (BKPF/BSEG) are created in SAP ECC for revenue recognition.

Business Outcome

Reduced order processing errors, faster fulfillment times, real-time revenue recognition, and improved cash flow. Enables high-volume sales without manual bottlenecks.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Order Processing
Seamlessly transfer Amazon orders to SAP ECC Sales Orders, eliminating manual data entry and accelerating order-to-cash cycles.
Real-time Inventory Accuracy
Synchronize SAP ECC Material Master inventory levels with Amazon Marketplace in real-time to prevent overselling and optimize stock.
Streamlined Financial Reconciliation
Automate the processing of Amazon Settlement Reports into SAP ECC Financial Documents, simplifying accounting and accelerating month-end close.
Consistent Product Information
Ensure product descriptions, pricing, and attributes are always up-to-date and consistent between SAP ECC and Amazon listings.
Enhanced Operational Efficiency
Reduce human errors, free up staff from repetitive tasks, and improve overall operational throughput across your supply chain.
Scalability & Growth
Confidently scale your Amazon sales volume without fear of overwhelming your backend systems or manual processes.
Improved Customer Satisfaction
Faster fulfillment, accurate orders, and real-time updates lead to happier customers and better seller ratings.

Automated Order Processing

80% reduction in manual order entry time

📋 What You Get

Seamlessly transfer Amazon orders to SAP ECC Sales Orders, eliminating manual data entry and accelerating order-to-cash cycles.

💼 Business Impact

This benefit directly contributes to 80% reduction improvement in in manual order entry time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /sap/opu/odata/sap/SDSALESDOCUMENTSRV/SalesOrderCollection Create new sales orders from external systems (e.g., eCommerce) using OData services via SAP Gateway. Supports modern, RESTful integration patterns.
RFC BAPISALESORDERCREATEFROMDAT2 Programmatically create sales orders in SAP ECC, widely used for robust, high-volume order ingestion with extensive control over sales document data.
RFC BAPIMATERIALAVAILABILITY Check real-time stock availability for materials in specific plants, crucial for eCommerce inventory sync to prevent overselling.
RFC BAPIACCDOCUMENT_POST Post financial accounting documents directly to the General Ledger, used for payment reconciliation and journal entries from Amazon settlements.
RFC BAPICUSTOMERCREATEFROMDATA1 Create new customer master data records in SAP ECC from external CRM or eCommerce systems, like Amazon buyer information (limited).
IDoc IDOCINPUTORDERS Asynchronously create sales orders. Ideal for high-volume batch processing where immediate synchronous response is not critical, offering resilience.

Transformation Logic

  • Date Formatting: Convert between Amazon's ISO 8601 format and SAP ECC's YYYYMMDD format.
  • SKU to Material Number: Implement robust lookup and matching logic, potentially with fuzzy matching for variations.
  • Price Calculation: Apply SAP ECC pricing conditions (e.g., PR00, K004) to derive final Amazon listing price, considering discounts and promotions.
  • Unit of Measure Conversion: Convert between SAP ECC base units of measure (MEINS) and Amazon's expected units.
  • Address Standardization: Cleanse and standardize shipping addresses for SAP ECC Customer Master and delivery documents.
  • Financial Categorization: Map Amazon's diverse transaction types and fee descriptions to specific SAP ECC G/L accounts.
  • Anonymized Data Handling: Process Amazon's limited customer data while adhering to privacy policies for SAP ECC Customer Master creation/update.

🛡️ Error Handling

  • SAP ECC Material Not Found: Amazon SKU doesn't match an existing SAP ECC Material Number – iPaaS logs, alerts, and potentially creates a placeholder or re-routes.
  • Amazon Rate Limit Exceeded: iPaaS automatically retries with exponential backoff and potentially throttles subsequent requests.
  • Invalid Address Data: SAP ECC address validation fails – iPaaS flags the order for manual correction or skips customer creation.
  • Financial Posting Failure: Incorrect G/L account or unbalanced entry – iPaaS routes to dead-letter queue for finance team review.
  • Duplicate Order: Due to network issues or retry logic – iPaaS checks for existing SAP ECC Sales Order using `amazonOrderId` before creation.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

Why is an iPaaS essential for SAP ECC and Amazon Marketplace integration?
An iPaaS provides pre-built, secure connectors for both SAP ECC (BAPIs, RFCs, OData) and Amazon SP-API, facilitating API-first, event-driven integrations. It offers robust data mapping, orchestration, error handling, and monitoring, abstracting technical complexity and enabling rapid, scalable, and secure automation that custom code cannot match.

Technical FAQs

How does this integration handle Amazon's API rate limits and SAP ECC's performance?
Our iPaaS incorporates intelligent rate limit management for Amazon SP-API, using dynamic throttling, queuing, and exponential backoff to prevent API call failures. For SAP ECC, it optimizes performance by offloading complex data transformations, utilizing batching for high-volume transactions, and leveraging asynchronous processing (like IDocs) to prevent system overload.

Inventory Management FAQs

Can I synchronize real-time inventory between SAP ECC and Amazon Marketplace?
Absolutely. The integration supports real-time inventory synchronization. When inventory levels change in SAP ECC (e.g., through a goods receipt or sales order fulfillment), SAP Change Pointers or custom events trigger an immediate update via the iPaaS to your Amazon Marketplace listings, preventing overselling.

AI Capabilities FAQs

How does AI enhance the SAP ECC and Amazon integration workflows?
AI significantly augments workflows by providing intelligent data mapping suggestions, automating validation and anomaly detection for transactions (e.g., unexpected fees in settlement reports), offering predictive insights for inventory, and assisting in autonomous exception handling. This reduces manual effort and improves data quality and workflow resilience.

Security & Compliance FAQs

What are the security considerations for connecting SAP ECC to Amazon Marketplace?
Security is paramount. We implement strict measures including secure communication protocols (HTTPS, TLS 1.2+, VPN for SAP ECC), least-privilege access for dedicated service accounts, encryption of sensitive data at rest and in transit, and adherence to Amazon's Data Protection Policy, GDPR, and other compliance standards. Regular security audits are also conducted.

Low-Code/No-Code FAQs

Is it possible to customize the integration flows without extensive coding?
Yes, our modern iPaaS offers a low-code/no-code visual environment. Business users and citizen integrators can design, configure, and customize complex workflows using drag-and-drop interfaces, pre-built connectors, and a powerful rules engine. This democratizes integration and accelerates deployment without deep coding expertise.

Financial Management FAQs

How does the integration handle financial reconciliation of Amazon Settlement Reports with SAP ECC?
The iPaaS automates the extraction and parsing of Amazon's detailed Settlement Reports. It transforms aggregated data into individual financial transactions (sales, fees, refunds) and maps them to the appropriate General Ledger accounts in SAP ECC, ensuring accurate and efficient reconciliation and financial posting using BAPIACCDOCUMENT_POST.
Pricing

Simple, transparent pricing for SAP ECC & Amazon Marketplace: + Sync Orders, Inventory & Finance.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See SAP ECC & Amazon Marketplace: + Sync Orders, Inventory & Finance integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.