PHI Complaint Prescription Data Management

Diffent Methods of Providing Prescriptions

In addition, there needs to be a clear process for the user to actually provide the prescription. They should also be able to see the status on the prescription itself and where it currently is at in the approval workflow. Typically, there is some form of required human interaction in verifying the prescription.

It is physically possible to offer a prescription to users and, even if not initially, provide items that require specific prescriptions to purchase. This prescription requirement can become an advantage, as it creates a specific additional step in a streamlined and simple manner.

When obtaining a prescription, the user needs to clearly understand the process and the different methods for providing their prescription information. It can be as simple as the user taking a picture of their prescription and then uploading it to the site. From there, the prescription can be sent to the appropriate distribution list at the HIPAA eCommerce companies, administration, customer support, or the prescription group. The receiver would then need to complete a workflow verifying the products that that particular user should now have access to.

Prescription Renewal Automation & Messaging

It’s important for the user to be notified when the renewal process of a prescription is about the go underway. They need to know exactly when their medications are about to expire, and they need to procure another prescription order from their medical provider. The site will likely need this information in advance in order to prevent the user from running out of any important prescriptions.

It’s also possible for the user to complete certain steps in order to engage with prescription-based items. This means they could renew an item before their actual prescription expires, allowing for them to be confident that their medical needs will be met.

Clarity Marketplace Experts

We strongly suggest you consider these things when you begin considering which HIPAA eCommerce platform you will be using in your next project. You want to ensure the planform has the capability for using prescription, even if it isn’t a need you have at the beginning of your business timeline.

If you have any further questions, please reach out to us; we would be happy to help you out! We have also provided further resources regarding HIPAA eCommerce below in hopes of helping you make the most informed decisions possible.