Prescription Data Management and EMR HIPAA Compliance 

HIPAA compliant websites and platforms can leverage patient-specific prescription information in order to give every patient the necessary access to information and purchasing options. The best way to handle HIPAA-covered prescription information is to show options but restrict users from adding the item to a cart or checking out unless they prove that they have a prescription. Then they would need to have the right prescription to move forward in the purchasing process. 

You don’t want to prevent a customer from putting every item into a cart, though. Non-prescription items — vitamins, supplements, healthcare items — should always be available for purchase. When a patient goes to the site and navigates, they can categorize or filter the items that require a prescription. An icon or grayed-out shading could indicate this. This indicator is an easy way to notify them that the item or items require a prescription. 

Establishing the validity of the prescription is a vital step. For instance, it’s important to verify that the doctors and their licenses are still valid. You want to ensure that the prescription is legally sound; the review process must be followed to ensure it is not forged. Also, whenever someone uploads a prescription, they will need to sign off indicating that they understand they are providing a legal document; a signature signifies that they understand the consequences should they deliver a forged prescription. All of these must be done securely in order to adhere to HIPAA website requirements. 

Either customer support or the prescription group will need to verify which products the prescription applies to and which it does not. For example, let's say a user provides a prescription that falls into a category like prescription lenses and lens details. The eCommerce business needs to enable the administrators, customer support, or prescription group to add more information to the customer’s record, noting that this user should have access to prescriptions regarding their specific prescription lenses. 

The eCommerce platform would then need to be intelligent enough to understand that the user meets specific criteria for their prescription and then unlock certain features and items when they search. This could mean they used to have access to a single product, but now they can access different counts of their product. 

• 12 Step HIPAA Compliant Website Checklist
• HIPAA Guidelines Overview
• HIPAA Compliance and Your eCommerce Project
• HIPAA Compliant eCommerce Integration
• HIPAA Compliance Challenges
• HIPAA Web Development Services
• Selecting a HIPAA eCommerce Dev Team
• Access Restriction & Role-Based Security
• Sensitive Data Email Standards & Best Practices
• Business Risks of HIPAA Data on Unsecured Websites

• Compliance Requirements & Best Practices
• Handling Patient Specific Prescription Information
• Integrating Healthcare Insurance and HIPAA eCommerce
• Handling PHI Complaint Prescription Data
• Protect Your HIPAA Data with Tokenization
• HIPAA Security Rule and eCommerce
• HIPAA Privacy Rule and eCommerce
• Auditing Software & Security Testing
• Website Security Monitoring for HIPAA Compliance
• Best Practices for Securing HIPAA for eCommerce