HIPAA eCommerce

What Is PHI and Top Tips for HIPAA Compliance

Published  |  8 min read
Key Takeaways
  • Protected health information (PHI) refers to any health-related information that can be used to identify an individual and is protected under the Health Insurance Portability and Accountability Act (HIPAA) in the United States.
  • Healthcare providers and other covered entities must ensure that PHI is kept confidential and secure to protect patients' privacy and prevent unauthorized access or disclosure of their sensitive health information.
  • Failure to do so can result in significant legal and financial consequences, including fines, legal fees, and damage to a provider's reputation.
  • It is crucial for care providers to prioritize the protection of PHI to comply with HIPAA regulations and maintain patient trust.
  • Working with a trusted HIPAA developer can ensure that your PHI is better protected.
A third-party business associate can be hired to work with health care data.

A key component of the Health Insurance Portability and Accountability Act (HIPAA) is the Privacy Rule, which requires organizations to protect protected health information (PHI). Organizations must take several steps to ensure compliance with HIPAA regulations in order to avoid costly penalties.

The HIPAA Privacy Rule requires organizations to limit access and use of PHI, limiting its disclosure to only those authorized by the patient or required by law. It also specifies that PHI must be kept secure through physical, technical, and administrative safeguards.

Let's explore the question "what is PHI?" and provide top tips for meeting HIPAA compliance requirements.

The HIPAA Security Rule is closely related to the HIPAA Privacy Rule.

What Constitutes PHI?

What is PHI in healthcare? PHI stands for protected health information, which refers to any health-related information that can be used to identify an individual. PHI is protected under HIPAA law in the United States.

The Types of PHI

The following is a list of the most common types of protected health information.

  1. Demographic information: This includes personal details such as name, address, date of birth, and social security number.
  2. Medical history: This includes any past medical conditions, treatments, medications, allergies, and any future health plan a doctor describes.
  3. Test results: This includes any laboratory or diagnostic test results, such as blood tests, X-rays, or MRIs.
  4. Insurance information: This includes any information related to health insurance, such as policy numbers, coverage details, and claims information.
  5. Treatment information: This includes information related to an individual's treatment, such as diagnoses, procedures, and progress notes.

What Are Examples of PHI?

There are dozens of types of information that could be considered PHI, but these are the most common:

  • A patient's name, address, and phone number
  • A patient's medical history and current health status
  • Results from laboratory tests or imaging studies
  • Information about medications prescribed or administered to a patient
  • Notes from care providers regarding a patient's treatment or care
  • Insurance information, such as policy numbers or claim information.

It is important to keep PHI confidential and secure to protect patients' privacy and prevent unauthorized access or disclosure of their sensitive health information.

Anyone involved with a health plan is dealing with personal health information.

The Importance of HIPAA Compliance

HIPAA compliance is important because it helps protect the privacy and security of individuals' health information. The following are some of the benefits of HIPAA compliance:

Protects Patient Privacy

HIPAA regulations are designed to protect patient privacy and prevent unauthorized access to their sensitive health information. By complying with HIPAA regulations, healthcare providers can ensure that patient information is kept confidential and secure. Privacy must be protected at rest or whether it's going through a HIPAA-compliant website.

Builds Trust

HIPAA compliance demonstrates to patients that their care provider takes their privacy and security seriously. This can help build trust between the provider and the patient, leading to a better patient-provider relationship.

Avoids Legal Issues

Non-compliance with HIPAA regulations can result in significant legal and financial consequences, including fines, legal fees, and damage to a provider's reputation. Compliance can help avoid these legal issues.

Improves Data Security

HIPAA compliance requires healthcare providers to implement safeguards to protect against data breaches and cyber-attacks. By complying with HIPAA regulations, care providers can improve their data security posture and reduce the risk of data breaches.

Protected health information may be shared by entities with a business associate agreement.

The Consequences of Breaching HIPAA

Non-compliance with HIPAA regulations can result in severe consequences for care providers, including:

  1. Civil monetary penalties (CMPs): HIPAA violations can result in CMPs ranging from $100 to $50,000 per violation, with a maximum penalty of $1.5 million per year for each violation.
  2. Criminal penalties: In some cases, HIPAA violations can result in criminal penalties, including fines and imprisonment.
  3. Damage to reputation: HIPAA violations can damage a healthcare provider's reputation and lead to a loss of trust among patients and the public.
  4. Legal fees: Non-compliance with HIPAA regulations can result in legal fees associated with responding to investigations and defending against legal actions.

HIPAA compliance is crucial for care providers to protect patient privacy and security, build trust, avoid legal issues, and improve data security. Non-compliance with HIPAA regulations can result in significant legal and financial consequences, damage to reputation, and legal fees.

Business associates working with health care information may sign a BAA (business associate agreement) in order to share the responsibility of protecting electronic health records and other PHI.

Health insurance companies handle vast amounts of health data.

Top Tips for HIPAA Compliance

HIPAA compliance is essential for healthcare providers and other covered entities to protect patient privacy and security. HIPAA regulations establish standards for the use, disclosure, and protection of protected health information (PHI). Entities must implement administrative, physical, and technical safeguards to ensure HIPAA compliance. The following are important tips for HIPAA compliance:

  1. Implementing Administrative, Physical, and Technical Safeguards

HIPAA regulations require businesses tasked with securing protected health information to implement administrative, physical, and technical safeguards to protect PHI. Administrative safeguards include policies and procedures that govern the use and disclosure of PHI.

Physical safeguards include measures to protect physical devices and facilities that store PHI. Technical safeguards include measures to protect electronic PHI (ePHI), such as encryption and access controls.

  1. Conducting Regular Risk Assessments

HIPAA regulations require covered entities to conduct regular risk assessments to identify potential vulnerabilities and threats to PHI. Risk assessments help entities develop effective security measures to protect PHI. Risk assessments should be conducted on a regular basis, such as annually or whenever significant changes occur in the entity's environment.

  1. Providing Employee Training and Awareness Programs

HIPAA regulations require a HIPAA-covered entity to provide employee training and awareness programs on HIPAA compliance. Employees must understand their responsibilities for protecting PHI and the consequences of non-compliance with HIPAA regulations. Training should be provided to new employees and regularly updated for existing employees.

Every business associate should be train on how to handle health care data.
  1. Establishing a Breach Notification Process

HIPAA regulations require entities to establish a breach notification process to notify affected individuals and the Department of Health and Human Services (HHS) of a breach of unsecured PHI. A HIPAA-covered entity must provide timely notification in the event of a breach.

  1. Developing a Contingency Plan

HIPAA regulations require entities to develop a contingency plan to ensure the availability and integrity of PHI in the event of an emergency or disaster. The contingency plan should include backup and recovery procedures, alternative communication methods, and procedures for accessing PHI during an emergency.

  1. Ensuring Third-Party Vendor Compliance

HIPAA regulations require covered entities to ensure that third-party vendors who have access to PHI are compliant with HIPAA regulations. Entities should have business associate agreements (BAAs) with vendors that include provisions for HIPAA compliance and PHI protection.

BAA signers must protect economic and clinical health information.
  1. Maintaining Proper Documentation

HIPAA regulations require entities to maintain proper documentation of HIPAA compliance efforts, including policies and procedures, risk assessments, training materials, breach notifications, and contingency plans. Documentation should be kept for at least six years from the date of creation or the last effective date.

  1. Regularly Reviewing and Updating Policies and Procedures

HIPAA regulations require covered entities to regularly review and update their policies and procedures to ensure they remain effective and compliant with HIPAA regulations. Policies and procedures should be updated whenever significant changes occur in the entity's environment, such as changes in technology or regulations.

  1. Conducting Audits and Evaluations

HIPAA regulations require entities to conduct periodic audits and evaluations to ensure HIPAA compliance. Audits and evaluations can help identify areas of non-compliance and opportunities for improvement.

  1. Designating a HIPAA Compliance Officer

HIPAA regulations require entities to designate a HIPAA compliance officer responsible for overseeing HIPAA compliance efforts. The compliance officer should have the authority and resources necessary to ensure HIPAA compliance.

Everyone in the healthcare industry must be careful with medical information.

Protected Health Information Requires Special Protection

It is essential for organizations handling PHI to understand the importance of HIPAA compliance and implement the necessary measures to ensure their operations remain compliant. HIPAA provides protection for the privacy and security of patient data, which can help reduce costs, increase safety, and improve quality of care.

Organizations must be aware of the various risks associated with PHI and take appropriate steps to protect it from unauthorized access or use. By understanding what constitutes PHI and following the top tips for HIPAA compliance, organizations can ensure they remain compliant with federal regulations.

Organizations must also have a comprehensive risk assessment process in place that identifies weak areas in their systems and policies that may lead to non-compliance. Any weaknesses should be addressed immediately by implementing additional security measures such as encryption, multi-factor authentication, and regular system updates.

Electronic medical records may be shared between business associates.
 

Protect All Individually Identifiable Health Information

When it comes to HIPAA eCommerce, it's vital to protect all information that clients and patients trust you with. It is both the legal and the moral thing to do.

Clarity can help. We'll help you keep your information secure while delivering the eCommerce resources you need to grow your business.

If you still have questions, get in touch; we'll happily answer them during our one-on-one complimentary discovery session. You'll get the best plan for moving forward, so get in touch today!

FAQ

 

PHI (Protected Health Information) refers to any health-related information that can be used to identify an individual. This includes demographic information, medical history, test results, insurance information, and treatment information. PHI is protected under HIPAA in the United States.

Healthcare providers and other covered entities must ensure that PHI is kept confidential and secure to protect patients' privacy and prevent unauthorized access or disclosure of their sensitive health information.

 

An example of PHI (Protected Health Information) could be a patient's name, address, and phone number, along with their medical history, test results, treatment information, and insurance information. Any information related to an individual's health that can be used to identify them is considered PHI and must be protected under HIPAA regulations.

This could include sensitive health information such as mental health diagnoses or sexually transmitted infections. It is important for healthcare providers and other businesses tasked with securing protected health information to safeguard PHI and maintain patient privacy and confidentiality.

 

Information that cannot be used to identify an individual is not considered PHI (Protected Health Information). This includes de-identified health information, which has been stripped of any identifiable information such as names, addresses, and social security numbers.

Employment records held by a healthcare provider in its role as an employer are also not considered PHI under HIPAA regulations, though they might be considered individually identifiable health information.

Other information that may not be considered PHI includes educational records and certain types of health information not covered by HIPAA, such as information collected by a gym or fitness app. However, even information that is not considered protected health information should still be handled with appropriate care and confidentiality.

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Stephen Beer is a Content Writer at Clarity Ventures and has written about various tech industries for nearly a decade. He is determined to demystify HIPAA, integration, enterpise SEO, and eCommerce with easy-to-read, easy-to-understand articles to help businesses make the best decisions.