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Epicor Eclipse + Cybersource Integration

Clarity Connect™ integrates Epicor Eclipse with Cybersource, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Epicor Eclipse and Cybersource through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Epicor Eclipse and Cybersource.

Implementation Timeline

Go live with Epicor Eclipse + Cybersource in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eclipse and Cybersource, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eclipse + Cybersource deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor Eclipse + Cybersource.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Eclipse

Integrating Epicor Eclipse fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
  • ✓
    Payment Initiation & Authorization
  • ✓
    Payment Capture & Sales Order Creation
  • ✓
    Refund Processing & Credit Memo Creation
  • ✓
    Daily Settlement Reconciliation
  • ✓
    Fraud Alert & Workflow Orchestration
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Next Steps

See Epicor Eclipse + Cybersource integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Implementation Timeline

Go live with Epicor Eclipse + Cybersource in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eclipse and Cybersource, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eclipse + Cybersource deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /api/v2/SalesOrder Create, retrieve, or update sales orders in Epicor Eclipse, including payment references. Critical for order-to-cash workflows.
GET, PUT /api/v2/Customer Retrieve customer details or update customer payment profiles (e.g., storing Cybersource tokens).
POST, GET, PUT /api/v2/Invoice Create invoices or apply payments/credits to existing invoices in Epicor Eclipse.
POST /api/v2/GLJournalEntry Post general ledger entries for financial reconciliation of Cybersource settlements, refunds, and fees.
POST, GET /api/v2/CreditMemo Create and manage credit memos linked to refunds.

⚡ Transformation Logic

  • [rule, Currency Conversion],[description, Automatically convert transaction amounts between Cybersource and Epicor Eclipse's base currency, or handle multi-currency transactions if configured.]
  • [rule, Status Mapping],[description, Map Cybersource payment statuses (e.g., AUTHORIZED, CAPTURED, REFUNDED) to corresponding Epicor Eclipse Sales Order or Invoice statuses.]
  • [rule, ID Extraction & Linking],[description, Extract Epicor Eclipse `OrderNum` or `CustomerNum` from Cybersource `merchantDefinedData` for direct linking and lookup.]
  • [rule, GL Account Derivation],[description, Dynamically determine appropriate Epicor Eclipse General Ledger accounts for settlement amounts, fees, refunds, and chargebacks based on transaction type and predefined rules.]
  • [rule, Address Normalization],[description, Standardize billing and shipping address formats between systems to ensure consistency and improve data quality.]

🛡️ Error Handling

  • [scenario, Cybersource Payment Gateway Downtime],[resolution, iPaaS queues requests, implements retries, and notifies administrators. Once service resumes, queued transactions are processed.]
  • [scenario, Invalid Epicor Eclipse Sales Order ID],[resolution, Transaction routed to dead-letter queue, alert sent to operations, allowing manual correction and re-processing.]
  • [scenario, Mismatched Currencies],[resolution, iPaaS applies defined currency conversion rules; if conversion fails or is not configured, an alert is triggered.]
  • [scenario, Duplicate Transaction Attempt],[resolution, Idempotency logic prevents duplicate charges/refunds, logging the attempt as a non-actionable warning.]
  • [scenario, Cybersource HTTP Signature Failure],[resolution, Immediate alert for credential issues, preventing any further API calls until resolved.]
Pricing

Simple, transparent pricing for Epicor Eclipse + Cybersource.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is Cybersource and how does it fit into my enterprise ecosystem?
Cybersource, a Visa solution, is a global payment management platform offering payment gateway, fraud management, and payment security services. In an enterprise ecosystem, it acts as the secure conduit for processing all digital payments, integrating with your eCommerce platform (for online sales), Epicor Eclipse ERP (for financial reconciliation), CRM (for customer payment profiles), and billing systems (for subscriptions).

iPaaS Benefits FAQs

▸ Why should I integrate Cybersource with Epicor Eclipse using an iPaaS instead of custom code?
An iPaaS provides a scalable, low-code/no-code environment for connecting Cybersource to Epicor Eclipse and all your enterprise systems. It offers pre-built connectors, robust data mapping, error handling, and monitoring, significantly reducing development time, maintenance costs, and technical debt compared to custom-coded point-to-point integrations. It also centralizes orchestration and governance, accelerating your time to value.

Fraud Management FAQs

▸ How does iPaaS enhance Cybersource's fraud management capabilities with Epicor Eclipse?
iPaaS can ingest fraud decisions from Cybersource Decision Manager in real-time via webhooks. It can then orchestrate automated responses across systems – such as holding an order in Epicor Eclipse, creating a review task in CRM, notifying a fraud analyst via Slack, or even triggering an AI model for further risk assessment, creating a more dynamic and efficient fraud workflow that proactively protects your revenue.

Security & Compliance FAQs

▸ Is Cybersource integration PCI DSS compliant when using an iPaaS with Epicor Eclipse?
Yes, when implemented correctly. The key is to ensure that your iPaaS and Epicor Eclipse never store or process raw cardholder data. By leveraging Cybersource's tokenization services (e.g., Secure Acceptance), your iPaaS only handles secure tokens, keeping sensitive data out of your environment and significantly reducing your PCI DSS scope and compliance burden.

Financial Reconciliation FAQs

▸ Can I automate payment reconciliation between Cybersource and Epicor Eclipse's General Ledger with iPaaS?
Absolutely. iPaaS can be configured to automatically download daily settlement reports from Cybersource, parse the data (gross sales, refunds, fees, chargebacks), harmonize it with your Epicor Eclipse's chart of accounts, and then create corresponding journal entries or payment batches in your ERP's General Ledger. This dramatically speeds up financial close, reduces manual effort, and improves accuracy.

Technical FAQs

▸ What kind of data transformation is typically needed for Epicor Eclipse Cybersource integrations?
Data transformation often involves mapping eCommerce order fields to Cybersource payment request fields, converting currency formats, harmonizing customer addresses, passing Epicor Eclipse `OrderNum` via `merchantDefinedData`, and transforming Cybersource settlement data into Epicor Eclipse-specific journal entry formats and GL account mappings. iPaaS mapping engines are crucial for these tasks.
▸ How do I manage different Cybersource environments (sandbox, production) with iPaaS for Epicor Eclipse?
A robust iPaaS supports environment promotion pipelines (Dev -> QA -> Prod). This allows you to configure separate Cybersource sandbox API keys and endpoints for testing and then seamlessly promote your integration flows to production using production API keys and endpoints, ensuring proper segregation and thorough testing before impacting live Epicor Eclipse data.

AI Enhancements FAQs

▸ Can AI help with Cybersource data mapping and validation for Epicor Eclipse?
Yes, AI can significantly augment data mapping by suggesting optimal field mappings based on historical data patterns and semantic analysis. For validation, AI can detect anomalies in transaction data, flag potentially incorrect amounts or customer details before they are sent to Cybersource or posted to Epicor Eclipse, improving data quality and reducing errors and reconciliation effort.
Next Steps

See Epicor Eclipse + Cybersource integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor Eclipse + Cybersource in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Eclipse and Cybersource, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Eclipse + Cybersource deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor Eclipse + Cybersource.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Eclipse + Cybersource integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo