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Connect™

Unify Epicor Kinetic & BigCommerce: Power Your eCommerce with Intelligent ERP Integration

Automate orders, synchronize inventory, and centralize customer data for unparalleled efficiency and growth.

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The Challenge

The Challenges of Disconnected ERP & eCommerce

Running a modern business with Epicor Kinetic as your ERP and BigCommerce as your storefront often means dealing with data silos, manual processes, and operational bottlenecks. These disconnects hinder growth and lead to costly errors.

  • Manual order entry from BigCommerce into Epicor Kinetic, leading to delays and human error.
  • Outdated inventory levels on BigCommerce, resulting in oversells and customer dissatisfaction.
  • Fragmented customer data across systems, preventing a unified view and personalized experiences.
  • Slow and error-prone financial reconciliation due to disparate payment data.
  • Inconsistent product information between ERP and eCommerce, impacting customer trust.
  • Lack of real-time visibility into sales, inventory, and fulfillment status.
Integration Diagram
Solution Illustration
The Solution

The Intelligent Integration Solution: Epicor Kinetic + BigCommerce

Our iPaaS provides a powerful, low-code platform to seamlessly connect Epicor Kinetic and BigCommerce, transforming your operations from reactive to proactive. Leverage intelligent automation, real-time data flow, and AI-enhanced capabilities to unify your digital commerce and back-office ERP.

  • Pre-built, configurable connectors for Epicor Kinetic and BigCommerce.
  • Bi-directional, event-driven data synchronization.
  • Visual drag-and-drop workflow designer.
  • AI-powered data mapping and validation.
  • Robust error handling and monitoring.
Implementation Timeline

Go live with Epicor Kinetic + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Kinetic and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Kinetic + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Epicor Kinetic and BigCommerce.
  • Bi-directional, event-driven data synchronization.
  • Visual drag-and-drop workflow designer.
  • AI-powered data mapping and validation.
  • Robust error handling and monitoring.
  • Scalable, cloud-native architecture.
  • Comprehensive security and compliance features.

Technical Integration Details: Epicor Kinetic & BigCommerce

Our iPaaS provides a robust and secure framework for connecting Epicor Kinetic and BigCommerce, adhering to best practices for API management, data security, and performance optimization.

Data Flow Steps

**Connect to BigCommerce:** Configure API credentials (OAuth 2.0 or API Keys) for BigCommerce within the iPaaS. Set up webhooks for real-time event capture (e.g., order created, product updated).

**Connect to Epicor Kinetic:** Configure API authentication for Epicor Kinetic (e.g., API keys, OAuth) within the iPaaS. Establish connectivity to relevant Epicor Kinetic REST endpoints.

**Design Workflows:** Use the visual designer to create integration flows for each use case (e.g., Order to Sales Order, Inventory Sync). Define triggers, actions, and conditional logic.

**Map Data:** Utilize the AI-assisted visual mapping canvas to connect corresponding fields between Epicor Kinetic and BigCommerce entities. Apply transformation rules as needed.

**Implement Business Logic:** Add custom business rules, data validation, and error handling within the workflow using low-code components.

**Test & Deploy:** Thoroughly test workflows in a sandbox environment. Leverage version control and CI/CD pipelines for controlled deployment to production.

**Monitor & Maintain:** Continuously monitor integration performance, logs, and alerts. Use observability dashboards for proactive issue resolution and optimization.

Data Touchpoints

BigCommerce: Orders, Customers, Products, Product Variants, Shipments, Payment Transactions, Webhooks.
Epicor Kinetic: Sales Orders, Part Master (Inventory), Customer Master, Shipments, General Ledger.

"A central iPaaS platform acts as the integration hub. BigCommerce (via Webhooks) sends real-time events (Orders, Customers, Products) to the iPaaS. The iPaaS transforms and routes this data to Epicor Kinetic (via REST API). Conversely, Epicor Kinetic (via REST API or scheduled queries) sends inventory, shipment, and product updates to the iPaaS, which then updates BigCommerce (via REST API)."

Pricing

Simple, transparent pricing for Epicor Kinetic + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor Kinetic

Integrating Epicor Kinetic fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping

Seamless data flow between Epicor Kinetic and BigCommerce relies on precise mapping of core business entities. Our iPaaS provides visual tools and AI assistance to ensure accurate and consistent data synchronization.

Order

Represents a customer's purchase in BigCommerce, containing details about products, pricing, shipping, billing, and payment status. It's central to sales, fulfillment, and accounting integrations.

Epicor Kinetic Fields

{ "field": "SalesOrderNum", "type": "string", "description": "Unique identifier for the sales order." } { "field": "CustomerNum", "type": "int", "description": "Customer ID from Epicor Kinetic." } { "field": "OrderDate", "type": "datetime", "description": "Date the order was placed." } { "field": "ShipToNum", "type": "int", "description": "Shipping address ID." } { "field": "BillToNum", "type": "int", "description": "Billing address ID." } { "field": "OrderLines", "type": "array of objects", "description": "Details of products ordered (PartNum, OrderQty, UnitPrice, Discount)." } { "field": "PaymentTerms", "type": "string", "description": "Payment terms code." } { "field": "OrderTotal", "type": "decimal", "description": "Total value of the order." }

BigCommerce Fields

{ "field": "id", "type": "int", "description": "BigCommerce Order ID." } { "field": "customer_id", "type": "int", "description": "BigCommerce Customer ID." } { "field": "status", "type": "string", "description": "Current status of the order (e.g., 'Awaiting Fulfillment')." } { "field": "total_inc_tax", "type": "decimal", "description": "Total order value including tax." } { "field": "date_created", "type": "datetime", "description": "Timestamp when the order was created." } { "field": "products", "type": "array of objects", "description": "Line items with product details." } { "field": "shipping_addresses", "type": "array of objects", "description": "Shipping address details." } { "field": "payment_status", "type": "string", "description": "Status of the payment." } { "field": "billing_address", "type": "object", "description": "Billing address details." }

Mapping Notes

BigCommerce `status` requires mapping to Epicor Kinetic's `OrderHed.OrderStatus`. Product line items (`products` in BigCommerce) map to `OrderDtl` in Epicor Kinetic, requiring SKU-to-PartNum conversion. Discounts and taxes need to be accurately parsed and applied.

Next Steps

See Epicor Kinetic + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order-to-Fulfillment Workflow

Streamline your entire order processing from the moment a customer clicks 'buy' on BigCommerce to the package leaving your warehouse, all managed within Epicor Kinetic.

Integration Steps:

  1. 0 Customer places an order on BigCommerce.
  2. 1 BigCommerce webhook triggers iPaaS to capture order details.
  3. 2 iPaaS validates and transforms order data for Epicor Kinetic's Sales Order schema.
  4. 3 Sales Order is automatically created in Epicor Kinetic for fulfillment.
  5. 4 Epicor Kinetic processes the order, updates inventory, and generates shipment details.
  6. 5 iPaaS captures Epicor Kinetic shipment details (tracking number, carrier).
  7. 6 BigCommerce order status is updated, and customer receives tracking information.

Business Outcome

Reduced order processing time, improved order accuracy, enhanced customer satisfaction through timely updates, and freed-up staff from manual data entry.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Eliminate manual data entry and redundant tasks between BigCommerce and Epicor Kinetic, freeing up your team to focus on strategic initiatives.
Enhance Data Accuracy & Consistency
Ensure a single source of truth for orders, inventory, customers, and products, preventing errors and improving decision-making.
Accelerate Order Fulfillment
Automate the entire order-to-fulfillment process, from BigCommerce order creation to shipment tracking updates in Epicor Kinetic, speeding up delivery times.
Prevent Stockouts & Oversells
Achieve real-time inventory synchronization from Epicor Kinetic to BigCommerce, ensuring your storefront always reflects accurate stock levels.
Gain 360° Customer View
Synchronize BigCommerce customer data with Epicor Kinetic, providing a unified view for better service, marketing, and sales strategies.
Faster Financial Reconciliation
Automate the flow of payment transactions from BigCommerce to Epicor Kinetic, streamlining accounting processes and accelerating month-end close.
Scalable for Growth
Build an integration foundation that scales with your business, supporting increased order volumes and expanding product catalogs without performance degradation.
✨

Boost Operational Efficiency

30% Reduction in manual data entry time

📋 What You Get

Eliminate manual data entry and redundant tasks between BigCommerce and Epicor Kinetic, freeing up your team to focus on strategic initiatives.

💼 Business Impact

This benefit directly contributes to 30% improvement in Reduction in manual data entry time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor Kinetic + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Kinetic and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Kinetic + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/SalesOrders Manage sales orders, including creation from BigCommerce orders and updates.
GET, POST, PUT /api/v1/Part Manage product master data and inventory levels. Essential for product catalog and inventory sync.
GET, POST, PUT /api/v1/Customer Manage customer accounts and contact information.
GET, POST, PUT /api/v1/Shipment Manage shipment details for order fulfillment and tracking updates.
POST /api/v1/GLTransactions Post financial transactions for payment reconciliation.

⚡ Transformation Logic

  • **Schema Normalization:** Converting BigCommerce's JSON structure to Epicor Kinetic's XML/JSON API schema.
  • **Data Type Conversion:** Ensuring data types (e.g., string to int, datetime formats) are compatible.
  • **Value Mapping:** Translating picklist values (e.g., BigCommerce order status to Epicor Kinetic order status codes).
  • **Aggregation/Splitting:** Combining multiple BigCommerce fields into one Epicor Kinetic field, or vice-versa.
  • **Calculations:** Applying logic for taxes, discounts, and shipping costs.
  • **String Manipulation:** Formatting addresses, names, or product descriptions.

🛡️ Error Handling

  • Epicor Kinetic rejecting a sales order due to business rule violations (e.g., credit limit exceeded).
  • BigCommerce API returning a 404 for a product that was deleted in Epicor Kinetic but not synchronized.
  • Network timeouts or intermittent connectivity issues.
  • Corrupted data payloads or invalid JSON/XML structures.
  • Race conditions during concurrent inventory updates from multiple sources.
Pricing

Simple, transparent pricing for Epicor Kinetic + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate BigCommerce with my Epicor Kinetic ERP system?
The most effective approach is to utilize a modern iPaaS (Integration Platform as a Service) platform. It provides dedicated connectors for both BigCommerce and Epicor Kinetic, robust mapping tools, and supports API-first, event-driven synchronization for orders, inventory, products, and customer data. This ensures real-time accuracy, scalability, and significantly reduces manual effort compared to custom point-to-point solutions.

Inventory Management FAQs

▸ Does BigCommerce support real-time inventory synchronization with Epicor Kinetic?
Yes, BigCommerce supports real-time inventory synchronization primarily through its Catalog API and webhooks. When integrated with an iPaaS, inventory updates originating from Epicor Kinetic (or an integrated WMS) can trigger immediate updates to BigCommerce, ensuring your storefront always reflects accurate stock levels and prevents oversells.

Order Fulfillment FAQs

▸ Can I automate order fulfillment workflows between BigCommerce and Epicor Kinetic?
Absolutely. By integrating BigCommerce with Epicor Kinetic via an iPaaS, you can automate the entire order fulfillment workflow. This includes automatically pushing new BigCommerce orders to Epicor Kinetic for processing, receiving shipment updates (e.g., tracking numbers) back to BigCommerce, and automatically notifying customers.

Technical FAQs

▸ How does an iPaaS handle BigCommerce and Epicor Kinetic API rate limits?
A sophisticated iPaaS includes built-in mechanisms to manage API rate limits for both BigCommerce (typically 250 calls/10 seconds) and Epicor Kinetic. These include intelligent queuing, exponential backoff with retries, and configurable throttling. This ensures your integrations operate smoothly without hitting limits, even during peak traffic periods.

Security & Compliance FAQs

▸ What are the security considerations for Epicor Kinetic and BigCommerce integrations?
Key security considerations include securely storing and rotating API keys/OAuth tokens (in a secrets manager), ensuring all data transfer uses HTTPS/TLS 1.2+ encryption, validating BigCommerce webhook signatures, adhering to PCI-DSS compliance (especially for payment data), and implementing least-privilege access for all integration accounts and endpoints. Audit trails are also crucial.

Low-Code/No-Code FAQs

▸ Is low-code/no-code suitable for complex Epicor Kinetic to BigCommerce integrations?
Yes, modern iPaaS platforms with low-code/no-code capabilities are highly suitable for complex Epicor Kinetic to BigCommerce integrations. They empower business users to configure intricate data mappings, define custom business rules, and build multi-step workflows without extensive coding, accelerating development and reducing maintenance overhead for even sophisticated scenarios.

AI Enhancements FAQs

▸ How can AI enhance my Epicor Kinetic and BigCommerce integration strategy?
AI can significantly enhance integrations by enabling intelligent fraud detection for BigCommerce orders, automating exception handling with suggested resolutions, providing predictive inventory insights, personalizing customer experiences, and improving data quality through automated validation and cleanup. AI-assisted mapping also accelerates setup.

Data Management FAQs

▸ How do I ensure data consistency between BigCommerce and Epicor Kinetic?
To ensure data consistency, implement a master data management (MDM) strategy, typically designating Epicor Kinetic as the master for product and customer data. Use an iPaaS to establish bi-directional synchronization, applying deduplication rules and robust data validation during transfers to maintain a unified, accurate view across both systems.
Next Steps

See Epicor Kinetic + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor Kinetic + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor Kinetic and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor Kinetic + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor Kinetic + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor Kinetic + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo