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Unlock Unified Operations: Seamless Infor & Epicor Kinetic Integration

Connect your Infor systems with Epicor Kinetic for real-time data flow, automated workflows, and a 360-degree view of your business, from supply chain to financials.

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The Challenge

The Challenge: Disconnected Infor & Epicor Kinetic Environments

Operating Infor and Epicor Kinetic as standalone systems creates significant operational hurdles, leading to data silos, manual inefficiencies, and a fragmented view of your enterprise. Without a robust integration, businesses struggle to achieve agility and accuracy.

  • Manual Data Entry & Reconciliation: Copying data between Infor (e.g., sales orders, product data) and Epicor Kinetic (for accounting, production) is time-consuming, error-prone, and delays critical processes.
  • Delayed Order Fulfillment: Lack of real-time inventory synchronization between Epicor Kinetic and Infor-connected sales channels leads to overselling, backorders, and frustrated customers.
  • Inaccurate Financial Reporting: Discrepancies in customer, vendor, or invoice data between Infor and Epicor Kinetic complicate financial closes, reconciliation, and compliance.
  • Fragmented Customer & Vendor Views: Without a unified master data strategy, sales, service, procurement, and finance teams operate with incomplete or inconsistent information, hindering strategic decisions.
  • Bottlenecks in Procure-to-Pay: Manual processing of purchase orders and invoices from Infor-managed procurement into Epicor Kinetic's AP system slows down payments and vendor relationships.
  • Limited Business Agility: Adapting to new market demands or scaling operations becomes challenging when core business systems cannot communicate effectively in real-time.
Integration Diagram
Solution Illustration
The Solution

The Solution: Intelligent Infor & Epicor Kinetic Integration with iPaaS

Our modern iPaaS platform provides a comprehensive, low-code, and AI-powered solution to seamlessly integrate Infor with Epicor Kinetic. By acting as the central nervous system for your enterprise data, we automate workflows, synchronize critical entities in real-time, and provide a unified view of your business operations.

  • Pre-built, configurable connectors for Infor and Epicor Kinetic.
  • Visual drag-and-drop workflow designer.
  • AI-assisted data mapping and validation.
  • Event-driven architecture for real-time synchronization.
  • Robust error handling and monitoring dashboards.
Implementation Timeline

Go live with Infor + Epicor Kinetic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor and Epicor Kinetic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor + Epicor Kinetic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Infor and Epicor Kinetic.
  • Visual drag-and-drop workflow designer.
  • AI-assisted data mapping and validation.
  • Event-driven architecture for real-time synchronization.
  • Robust error handling and monitoring dashboards.
  • Scalable, cloud-native infrastructure.
  • Comprehensive security and compliance features.

Technical Integration Details: Infor and Epicor Kinetic

This integration leverages a modern iPaaS to create a robust, scalable, and secure bridge between Infor's diverse functionalities and Epicor Kinetic's core ERP capabilities. We focus on API-first, event-driven communication to ensure real-time data synchronization and workflow automation.

Data Flow Steps

Connection Setup: Securely establish connections to Infor (using OAuth 2.0 or API keys) and Epicor Kinetic (using OAuth 2.0 Client ID/Secret). Store credentials in an encrypted secrets manager.

Event Listener/Polling: Configure the iPaaS to either listen for webhooks from Infor/Epicor Kinetic for real-time events (e.g., new `Sales Order`, `Inventory` update) or periodically poll endpoints for changes if webhooks are not available for specific data.

Data Extraction: Extract relevant data from the source system (Infor or Epicor Kinetic) via their respective APIs, leveraging filtering and pagination for efficiency.

Data Mapping & Transformation: Utilize the iPaaS's visual mapping canvas and AI-assisted tools to transform source data structures into the target system's required format. Apply business rules, lookups, and data cleansing.

Data Validation: Implement pre-posting validation rules to ensure data integrity and compliance with target system requirements (e.g., `PartNum` exists in Epicor Kinetic, `CustomerID` is valid in Infor).

Data Loading: Post the transformed and validated data to the target system (Epicor Kinetic or Infor) via its APIs, using batch operations for bulk updates where supported.

Error Handling & Monitoring: Implement comprehensive error handling with automated retries, dead-letter queues, and real-time alerts. Monitor integration performance and logs via centralized dashboards.

Status Updates: Synchronize status updates back to the source system (e.g., Epicor Kinetic `Sales Order` status to Infor `OrderStatus`) to maintain consistency.

Data Touchpoints

Infor: `/infor/api/v1/customers`, `/infor/api/v1/salesorders`, `/infor/api/v1/products`, `/infor/api/v1/inventory/{item_id}`, `/infor/api/v1/invoices`, `/infor/api/v1/purchaseorders`, `/infor/api/v1/vendors`, `/infor/api/v1/gl/journalentries`
Epicor Kinetic: `/api/v2/odata/{{CompanyID}}/Erp.BO.SalesOrderSvc/SalesOrders`, `/api/v2/odata/{{CompanyID}}/Erp.BO.PartSvc/Parts({{PartNum}})`, `/api/v2/odata/{{CompanyID}}/Erp.BO.CustomerSvc/Customers`, `/api/v2/odata/{{CompanyID}}/Erp.BO.APInvoiceSvc/APInvoices`, `/api/v2/odata/{{CompanyID}}/Erp.BO.JobEntrySvc/Jobs`, `/api/v2/odata/{{CompanyID}}/BaqSvc/{{BAQName}}`

"Infor (Source System) -> iPaaS (Orchestration, Transform, Validate) -> Epicor Kinetic (Target System) AND Epicor Kinetic (Source System) -> iPaaS -> Infor (Target System). Event-driven triggers and API calls are central to the flow, with AI-driven insights and governance layered throughout."

Pricing

Simple, transparent pricing for Infor + Epicor Kinetic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor

Integrating Infor fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Field-Level Mapping: Infor to Epicor Kinetic

A detailed understanding and precise mapping of key business entities are fundamental to a successful Infor and Epicor Kinetic integration. Our iPaaS provides granular control over field-level mappings, transformations, and validation rules.

Customer

Central for sales, marketing, and finance, ensuring consistent customer data.

Infor Fields

CustomerID (unique ID) CustomerName BillingAddress ShippingAddress ContactEmail PhoneNumber PaymentTerms CreditLimit

Epicor Kinetic Fields

CustNum (PK) CustID (Unique ID) Name Address ContactName PhoneNum EmailAddress CreditLimit

Mapping Notes

Infor's `CustomerID` maps to Epicor Kinetic's `CustID`. `CustomerName` to `Name`. Address components are consolidated/split. `PaymentTerms` and `CreditLimit` require direct mapping and potential validation.

Next Steps

See Infor + Epicor Kinetic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

For businesses using Infor-connected eCommerce platforms, this integration automates the complete order lifecycle. From a customer placing an order online to its final posting in Epicor Kinetic's AR, every step is synchronized.

Integration Steps:

  1. 0 Customer places order on Infor-connected eCommerce site.
  2. 1 New `Sales Order` is created in Infor.
  3. 2 iPaaS detects Infor `Sales Order` creation (via webhook).
  4. 3 Customer and `Sales Order` data, including `LineItems` (`Product` details), are mapped and transformed.
  5. 4 New `Customer` and `Sales Order` records are created in Epicor Kinetic.
  6. 5 Epicor Kinetic processes order, allocates `Part` inventory, and initiates fulfillment.
  7. 6 Shipment details (`Ship Head`, `TrackingNum`) from Epicor Kinetic are updated in Infor.
  8. 7 `AR Invoice` generated in Epicor Kinetic is synchronized back to Infor for customer visibility.

Business Outcome

Real-time order processing, accurate inventory, accelerated revenue recognition, and improved customer satisfaction.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Operational Visibility
Gain immediate insights into inventory levels, sales orders, financial transactions, and customer data across Infor and Epicor Kinetic, enabling faster, more informed decision-making.
Enhanced Data Accuracy & Consistency
Eliminate manual data entry errors and ensure a single source of truth for critical entities like Customers, Products, and Invoices across both systems with AI-driven validation.
Streamlined Business Processes
Automate end-to-end workflows like Order-to-Cash and Procure-to-Pay between Infor and Epicor Kinetic, significantly reducing processing times and operational bottlenecks.
Accelerated Financial Close
Automate the consolidation and reconciliation of financial data from Infor into Epicor Kinetic's GL, leading to faster, more accurate financial reporting and compliance.
Increased Productivity & Cost Savings
Free up valuable employee time from manual data tasks, allowing them to focus on strategic initiatives and reducing operational costs associated with inefficiencies.
Improved Customer & Vendor Experience
Provide accurate, real-time order status, inventory availability, and efficient payment processing, enhancing satisfaction for both customers and suppliers.
✨

Real-time Operational Visibility

30% Faster Decision-Making

📋 What You Get

Gain immediate insights into inventory levels, sales orders, financial transactions, and customer data across Infor and Epicor Kinetic, enabling faster, more informed decision-making.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Decision-Making, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose

⚡ Transformation Logic

  • Conditional Logic for GL Accounts: Map transactions to specific `GLAccount`s in Epicor Kinetic based on `Product Category` or `Order Type` from Infor.
  • Unit of Measure Standardization: Convert `UOM` values from Infor's units to Epicor Kinetic's standard units (e.g., 'BOX' to 'EA' with a quantity factor).
  • Address Harmonization: Cleanse and standardize address fields from Infor before creating/updating `Customer` records in Epicor Kinetic, using external address validation services if needed.
  • Pricing Rule Application: Apply complex pricing logic (e.g., volume discounts, customer-specific pricing) from Infor before `Sales Order` creation in Epicor Kinetic.
  • Date Format Conversion: Ensure all date fields conform to the target system's expected format (e.g., 'YYYY-MM-DD').

🛡️ Error Handling

  • Infor API Unavailable: iPaaS retries with backoff, logs error, alerts if persistent.
  • Epicor Kinetic Data Validation Error: Transaction moved to dead-letter queue, detailed error message provided, alert triggered.
  • Customer Duplicate in Epicor Kinetic: Deduplication logic applied; if unresolvable, flags for manual merge.
  • Product SKU Mismatch: AI suggests correct `PartNum` or flags for manual re-mapping.
  • Network Interruption: Automated retries and robust connection management ensure data eventual consistency.
  • Invalid GL Account Posting: AI suggests correct `GLAccount` or flags for finance review.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Benefits FAQs

▸ What are the primary benefits of integrating Infor with Epicor Kinetic?
Integrating Infor with Epicor Kinetic provides real-time data synchronization, automates critical workflows like Order-to-Cash and Procure-to-Pay, enhances data accuracy across both systems, accelerates financial closes, and provides a unified view of your operations, reducing manual effort and errors.

Technical FAQs

▸ How does an iPaaS support Infor and Epicor Kinetic integration?
A modern iPaaS (Integration Platform as a Service) acts as a central hub, providing pre-built connectors for both Infor and Epicor Kinetic, visual low-code/no-code workflow design, AI-assisted data mapping, robust error handling, and real-time monitoring. It orchestrates the secure and efficient flow of data between the two systems.

Low-Code FAQs

▸ Can I use low-code/no-code tools to build Infor-Epicor Kinetic integrations?
Absolutely. Our iPaaS offers intuitive low-code/no-code interfaces, enabling business analysts and citizen integrators to graphically design, build, and deploy complex Infor-Epicor Kinetic workflows with minimal or no coding. This significantly accelerates development and fosters business agility.

AI Features FAQs

▸ What role does AI play in Infor-Epicor Kinetic integration?
AI significantly enhances integration by providing intelligent capabilities such as automated data mapping suggestions, anomaly detection in financial transactions (e.g., `AP Invoice` validation), predictive error resolution, and smart data harmonization, reducing manual intervention and improving data quality.

Security FAQs

▸ How do I ensure data security when integrating Infor with Epicor Kinetic?
Data security is paramount. Best practices include using robust authentication (OAuth 2.0), encrypting data in transit (TLS/SSL) and at rest, implementing strict access controls (least privilege), tokenizing sensitive data, and ensuring your iPaaS adheres to industry-standard security certifications like ISO 27001 and SOC 2.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Infor with Epicor Kinetic, and how are they overcome?
Common challenges include maintaining real-time inventory accuracy, synchronizing complex product catalogs, managing master data consistency (Customer, Vendor), and orchestrating complex Order-to-Cash or Procure-to-Pay workflows. Our iPaaS overcomes these with event-driven architecture, robust mapping engines, AI-driven validation, and sophisticated conflict resolution strategies.

Financial Impact FAQs

▸ How do Infor-Epicor Kinetic integrations impact financial close processes?
Automated integrations for financial data, such as `General Ledger Journal Entries` and `Invoice` postings from Infor to Epicor Kinetic, significantly streamline the financial close. By ensuring real-time, accurate posting of transactions, it reduces manual reconciliation, accelerates reporting, and improves compliance, leading to faster and more reliable financial statements.

Deployment FAQs

▸ Can I integrate Infor with Epicor Kinetic if one is on-premise and the other in the cloud?
Yes, our iPaaS supports hybrid integration scenarios. If one system (e.g., Infor) is on-premise and Epicor Kinetic is in the cloud (or vice-versa), a secure, lightweight agent can be deployed on-premise to facilitate secure communication with the cloud-based iPaaS, ensuring seamless data flow across environments.
Pricing

Simple, transparent pricing for Infor + Epicor Kinetic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor + Epicor Kinetic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo