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Unify Infor M3 & Clarity eCommerce: Seamless ERP-to-Storefront Integration

Automate order-to-cash, synchronize inventory in real-time, and create a 360-degree customer view with our intelligent iPaaS solution.

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The Challenge

The Disconnect: Why Fragmented ERP & eCommerce Systems Hinder Growth

Running Infor M3 and Clarity eCommerce as separate entities creates a chasm in your operations, leading to inefficiencies, lost revenue, and frustrated customers. Manual processes become bottlenecks, and real-time visibility remains an elusive dream.

  • Manual data entry between systems is time-consuming and error-prone.
  • Delayed order processing leads to customer dissatisfaction and increased support costs.
  • Inaccurate inventory causes overselling, backorders, and reputational damage.
  • Lack of a unified customer view hinders personalized marketing and service.
  • Complex financial reconciliation consumes valuable accounting resources.
  • Slow product updates mean missed market opportunities and inconsistent pricing.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Intelligent Integration for Infor M3 & Clarity eCommerce

Our iPaaS-driven solution bridges the gap between Infor M3 and Clarity eCommerce, creating a cohesive ecosystem where data flows freely, accurately, and in real-time. This empowers your business to operate with unparalleled efficiency and deliver exceptional customer experiences.

  • Pre-built, configurable connectors for Infor M3 and Clarity eCommerce.
  • Visual, low-code/no-code integration designer for rapid deployment.
  • Event-driven architecture for real-time data synchronization.
  • AI-powered data mapping and validation.
  • Comprehensive error handling and monitoring dashboards.
Implementation Timeline

Go live with Infor M3 & Clarity + eCommerce: ERP to Storefront Sync in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Infor M3 & Clarity and eCommerce: ERP to Storefront Sync, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Infor M3 & Clarity + eCommerce: ERP to Storefront Sync deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Infor M3 and Clarity eCommerce.
  • Visual, low-code/no-code integration designer for rapid deployment.
  • Event-driven architecture for real-time data synchronization.
  • AI-powered data mapping and validation.
  • Comprehensive error handling and monitoring dashboards.
  • Scalable cloud-native platform for high-volume transactions.
  • Secure, compliant data exchange (OAuth 2.0, TLS 1.2+, PCI DSS).

Technical Deep Dive: Integrating Infor M3 with Clarity eCommerce

Our integration strategy leverages the strengths of both Infor M3's robust ERP capabilities and Clarity eCommerce's modern API-first architecture, orchestrated by a powerful iPaaS.

Data Flow Steps

Phase 1: Discovery & Planning: Define integration scope, identify key entities, map workflows, and establish data governance rules. Assess current M3 and Clarity environments.

Phase 2: Connectivity & Authentication: Establish secure connections to Infor M3 (via Infor OS, OAuth 2.0) and Clarity eCommerce (OAuth 2.0, API keys). Configure iPaaS connectors.

Phase 3: Data Mapping & Transformation: Use the iPaaS's visual designer to define field-level mappings and transformation logic for all synchronized entities. Incorporate AI-assisted mapping.

Phase 4: Workflow Design & Logic: Build event-driven (webhooks, ION events) and scheduled integration flows. Implement business rules, conditional logic, and error handling within the iPaaS.

Phase 5: Testing & Validation: Conduct comprehensive unit, integration, and end-to-end testing in sandbox environments. Utilize AI for test data generation and validation.

Phase 6: Deployment & Monitoring: Deploy validated integrations to production. Configure real-time monitoring dashboards, alerts, and logging for ongoing operational visibility.

Phase 7: Optimization & Governance: Continuously monitor performance, refine workflows, and ensure compliance with data governance policies. Leverage versioning for updates.

Data Touchpoints

Clarity eCommerce: Orders, Products, Customers, Inventory, Payments, Shipments, Returns.
Infor M3: Sales Orders (OIS100), Products (MMS200), Customers (CRS610), Inventory Balance (MMS080), General Ledger (GLS200), Invoices (OIS300).

"Clarity eCommerce (Webhooks/APIs) <-> iPaaS (Connectors, Mapping, Logic, Monitoring) <-> Infor M3 (Infor OS/ION, M3 APIs). Key flows include: Clarity Order -> M3 Sales Order; M3 Product/Inventory -> Clarity Product/Inventory; Clarity Customer <-> M3 Customer; Clarity Payment -> M3 GL."

Pricing

Simple, transparent pricing for Infor M3 & Clarity + eCommerce: ERP to Storefront Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Infor M3 & Clarity

Integrating Infor M3 & Clarity fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Intelligent Data Mapping

The seamless flow of information relies on accurate mapping of key entities between Infor M3 and Clarity eCommerce. Our iPaaS provides granular control and AI assistance for this critical process.

Customer (CRS610)

Represents a business partner or individual customer in Infor M3, and a buyer's profile in Clarity eCommerce.

Infor M3 & Clarity Fields

CUNO CUNM YREF ADID PHNO EMAL CRDT

eCommerce: ERP to Storefront Sync Fields

customerId firstName lastName email phone shippingAddresses billingAddresses accountStatus

Mapping Notes

Clarity `customerId` maps to M3 `CUNO` (or M3 generates `CUNO` on creation). Clarity `firstName` + `lastName` to M3 `CUNM`. Clarity addresses map to M3 `ADID` with specific address types. Deduplication by `email` is crucial. Directionality can be bi-directional or Clarity-to-M3 dominant.

Next Steps

See Infor M3 & Clarity + eCommerce: ERP to Storefront Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End Order-to-Cash Automation

Automate the entire sales order lifecycle, from customer checkout in Clarity eCommerce to order creation, fulfillment, invoicing, and payment reconciliation in Infor M3. This ensures rapid order processing and accurate financial records.

Integration Steps:

  1. 0 Customer places order on Clarity eCommerce.
  2. 1 Clarity eCommerce triggers an 'Order Created' event via webhook.
  3. 2 iPaaS captures the event, transforms order data into Infor M3's Sales Order (OIS100) format.
  4. 3 iPaaS creates Customer (CRS610) if new, then Sales Order Header (OIS100MI/AddHead) and Lines (OIS100MI/AddLine) in Infor M3.
  5. 4 Infor M3 processes order, allocates inventory (MMS080), and triggers fulfillment.
  6. 5 Order status updates from M3 (e.g., 'shipped') are pushed back to Clarity eCommerce for customer notification.

Business Outcome

Reduced order processing time by 80%, minimized manual data entry errors, accelerated revenue recognition, and enhanced customer satisfaction with real-time updates.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerate Order-to-Cash Cycle
Automate the entire sales order process from Clarity eCommerce to Infor M3, reducing manual entry and accelerating fulfillment.
Ensure Real-time Inventory Accuracy
Synchronize stock levels between Infor M3 and Clarity eCommerce instantly, preventing oversells and improving customer trust.
Achieve a Unified Customer View
Synchronize customer data across both systems for a complete 360-degree profile, enabling personalized marketing and service.
Streamline Financial Reconciliation
Automate the posting of Clarity eCommerce payment transactions and invoices to Infor M3's General Ledger, cutting manual effort.
Boost Operational Efficiency
Eliminate manual data entry, reduce errors, and free up valuable resources to focus on strategic initiatives.
Accelerate Time-to-Market
Rapidly update product catalogs, pricing, and promotions across Clarity eCommerce directly from Infor M3.
✨

Accelerate Order-to-Cash Cycle

60% Faster Order Processing

📋 What You Get

Automate the entire sales order process from Clarity eCommerce to Infor M3, reducing manual entry and accelerating fulfillment.

💼 Business Impact

This benefit directly contributes to 60% Faster improvement in Order Processing, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET /m3/api-rest/execute/MMS200MI/GetItmBasic Retrieve basic item (product) master data from Infor M3, crucial for eCommerce catalog sync or inventory lookups.
POST /m3/api-rest/execute/OIS100MI/AddHead Create a new Sales Order Header in Infor M3, foundational for eCommerce order ingestion.
POST /m3/api-rest/execute/OIS100MI/AddLine Add a new Sales Order Line to an existing Sales Order in Infor M3, completing the order import.
POST /m3/api-rest/execute/CRS610MI/Add Create a new Customer Master record in Infor M3, essential for CRM or eCommerce customer sync.
GET /m3/api-rest/execute/MMS080MI/LstItemBal List item balances (inventory levels) from Infor M3 for a specific warehouse, critical for real-time stock updates.
POST /m3/api-rest/execute/GLS200MI/Add Post General Ledger Journal Entries into Infor M3, used for financial integrations from sub-ledgers.

⚡ Transformation Logic

  • Order Line Item Aggregation: Clarity's detailed line items are transformed to fit M3's `OIS100MI/AddLine` structure, including mapping SKUs, quantities, and prices.
  • Customer Address Harmonization: Clarity's shipping and billing addresses are mapped to M3's structured address fields, ensuring proper address type identification.
  • Status Code Translation: Clarity eCommerce order and product statuses are translated into corresponding Infor M3 status codes and vice-versa, ensuring consistent process visibility.
  • Inventory Availability Calculation: M3's `SAIL` (Available to Sell) from `MMS080` is directly mapped or further calculated based on Clarity's specific 'available' logic (e.g., considering reserved stock).
  • Financial Posting Logic: Clarity payment data is transformed into debit/credit entries for specific General Ledger accounts in M3, ensuring accurate financial reporting.

🛡️ Error Handling

  • M3 Item Not Found: If a Clarity product SKU doesn't exist in M3, the iPaaS flags the order line for review or creates a default item.
  • Clarity API Unavailable: The iPaaS uses retry logic and alerts if Clarity's API becomes unresponsive, preventing data loss.
  • M3 Customer Creation Failure: If a new customer from Clarity cannot be added to M3 (e.g., due to missing required fields), the iPaaS logs the error and holds the associated order.
  • Inventory Mismatch: If an inventory update from M3 fails to post to Clarity, the iPaaS retries and alerts, potentially pausing further updates to prevent cascading issues.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Infor M3 with Clarity eCommerce?
The primary benefit is achieving end-to-end automation of your order-to-cash process, real-time inventory synchronization, and a unified customer view. This eliminates manual data entry, reduces errors, accelerates fulfillment, and provides accurate financial data, ultimately boosting efficiency and customer satisfaction.

Technical FAQs

▸ How does the integration handle real-time inventory updates between Infor M3 and Clarity eCommerce?
Our iPaaS leverages Infor ION's event publishing for M3 inventory changes (MMS080) and Clarity eCommerce's real-time API updates. When stock levels change in M3, ION triggers an event, which the iPaaS captures and instantly pushes to Clarity eCommerce via its `/api/v1/inventory` endpoint, preventing oversells and ensuring accurate availability.
▸ How are errors and failures managed in the integration workflows?
Our iPaaS employs robust error handling, including comprehensive logging, configurable retry mechanisms with exponential backoff for transient errors, and dead-letter queues for persistent failures. Automated alerts notify relevant teams, and AI-augmented logic can even suggest or apply fixes for common data issues, ensuring system resilience and data integrity.

Low-Code FAQs

▸ Can I use low-code/no-code tools to customize Infor M3 and Clarity eCommerce workflows?
Absolutely. Our iPaaS offers a visual, low-code/no-code environment with drag-and-drop connectors and a powerful rules engine. This empowers business users and citizen integrators to design, customize, and extend integration workflows, apply conditional logic, and map custom fields without extensive coding, accelerating development and reducing IT dependency.

Security FAQs

▸ What are the security considerations for this integration?
Security is paramount. We implement OAuth 2.0 with token rotation for API access, enforce TLS 1.2+ encryption for all data in transit, and apply least-privilege access for service accounts. Sensitive data like payment information is tokenized to ensure PCI DSS compliance, and comprehensive audit trails are maintained for GDPR and other regulations.

AI Features FAQs

▸ How does AI enhance the Infor M3 and Clarity eCommerce integration?
AI significantly augments the integration by providing intelligent data validation, auto-suggesting field mappings, detecting anomalies in order data (e.g., potential fraud), and recommending optimal inventory reordering. AI also assists in automated error resolution and provides predictive insights, reducing manual effort and improving data quality.

Entities FAQs

▸ What entities are commonly synchronized between Infor M3 and Clarity eCommerce?
Key entities synchronized include: Orders (from Clarity to M3), Products/Items (catalog and pricing, often from M3 to Clarity), Inventory Balances (M3 to Clarity), Customers (bidirectional sync), Payment Transactions (Clarity to M3 GL), Shipments (M3 to Clarity for tracking), and Invoices (M3 to Clarity).

Inventory FAQs

▸ Does this solution support multi-warehouse inventory management with Infor M3?
Yes. The integration can synchronize inventory balances from specific Infor M3 warehouses (MMS005, MMS080) to Clarity eCommerce, allowing for accurate stock visibility across multiple fulfillment locations. This supports complex logistics and ensures customers see precise availability.
Pricing

Simple, transparent pricing for Infor M3 & Clarity + eCommerce: ERP to Storefront Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Infor M3 & Clarity + eCommerce: ERP to Storefront Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo