Manage Fulfillment with B2B Phone & Tablet Apps
One of the key things for B2B marketplaces is making sure that sellers have the ability to upload accurate product data, including pricing and inventory information. It's also crucial that the data and uploads are easy for them to manage.
With tablet and smartphone applications, the seller or sales team can quickly see app analytics so they can identify trends, manage orders, and deal with fulfillment. They can also easily manage their inventory and pricing.
Mobile Data Collection
By enabling them to manage things with additional tools, they can be out on the warehouse floor and use these omnichannel mobile apps to do fulfillment. You could enable a robust solution with your eCommerce marketplace where the vendors have a major advantage in working with your B2B marketplace platform versus another.
Fulfillment on Mobile Devices
It's important to take advantage of not just the traditional dashboard and reporting tools, but also robust capabilities around fulfillment, scanning items, and doing pick-and-pack through your omnichannel B2B application that ties into their vendor dashboard and allows them to complete fulfillment steps. Push notifications can bring customers to your app immediately to finish the sale.
Whenever there's a store lookup and a need to make something available for someone to pick up from a store, for example, the B2B marketplace could allow them to complete these workflow steps very easily. There may be a need for a refund or return, and having apps can extend the ability of the internal team of the vendor so they can quickly complete these steps of refund, accrediting, or returning items.